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Bass Pro Shops
- Sporting Goods
- Bolingbrook, IL
About this business
Bass Pro isn't just fishing. It is the world's leading supplier of outdoor products offers the area's largest selection of quality gear for fishing, hunting, camping, nature gifts, outdoor cooking, boating, marine and much more. Check our website for special store events.
Location details
709 N Janes Ave, Bolingbrook, IL, 60440, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
This is the worst company on the face of the earth. I've been paying on a 10 year mortgage for about 4 years now. Just got off the phone with a rep who told me: "Conference calls are not allowed." I said what? I had the wife on the phone with me so she could have input. They flat out told me they couldn't talk to me. So I hung up and called back. I'm paying them $20,000 for this privilege (including interest), plus $800 a year in maintenance fees. Want to know why Bluegreen is the worst company on earth? Let me spell it out... read more
I booked a vacation through a stand Bluegreen had at a Bass Pro Shops in North Carolina. The sales person promised me $150 in gift cards if I paid for the vacation "right now" on the spot. He showed me the resorts they partner with which appealed to me so I did pay on the spot. After I paid, I was then told I (only me) would have to listen to a 2 hour long time share pitch in order to get the $75 gift card. booked my vacation and then was told to go South Mountain resort which is the only listing referenced on their website... read more
Was told the upgrade was a flat fee of 80$. When tried to book they wanted 60$ a night at a cheaper resort. Also told fees would be around 5$ a night. When looking to book it was 20$ a night. Luckily we found out in our 30 window and got a refund. Be careful with this company.
Attended a sales/marketing event at Las Vegas. None of the reps had a name tag, no business cards. They tried to sell a scam time/vacation share with hidden fees, ie $2600/yr maintenance cost. No paperwork, no contract, no by-laws, nothing. You will only receive something AFTER you sign or make a deposit. BIG SCAM! Buyer beware!!!
We went on a Blue Green Vacation last year, the room was sub par and we were FORCED to go to a 4 hour long presentation where they shoved time shares down our throats. We said no the ENTIRE 4 hours and left. Since that time they have called 1-2 PER WEEK saying that we owe them money from agreeing to do a time share. Which we never did. They threaten that it will affect our credit score if we do not send them money and refuse to stop calling.
Business response:
Hello ******. Thank you for sharing your review regarding your presentation experience. We regret that you have had a frustrating experience, and we would like the opportunity to address your concerns. We have sent an email to the email address provided by the Better Business Bureau and ask that you reply with the information requested. Thank you.
Buying into Bluegreen Vacation was one of the worst decisions I have ever made! All the lies they tell you in the short amount of time is discussing. They are literally stealing peoples hard earned money and it is very sad. I was told that we would be able to use our point whenever we needed and when I tried to actually use my points that I had saved for 2 years I was unable to use them. I am absolutely ashamed that I believed such nonsense, its embarrassing.
Business response:
Hi ******. We appreciate you sharing your review of your Bluegreen ownership. Our Purpose is to Share Happiness, and we want our owners to enjoy a lifetime of memorable vacations. We regret that this has not been your experience and appreciate you bringing your concerns to our attention. Your satisfaction is important to us, and we will be contacting you to address your concerns and help you make the most of your ownership. Thank you.
I along with another individual purchased a Timeshare through Bluegreen Vacations in May of 2016 and have been significantly disappointed in not only the service given but also lack thereof. We were given a misrepresentation of the sale, including but not limited to, a lack of availability any time we were to try and make reservations, lack of knowledge when it came to the maintenance fees and club dues, sales tactics that would be unbearable for anyone to have to encounter that left us feeling defeated, exhausted and no way... read more
Business response:
Hello ******* Thank you for sharing your review and bringing your concerns to our attention. Our goal is to present the benefits of Bluegreen ownership in a pleasant and unobtrusive manner, and we regret this was not your experience. We have recently attempted to contact you to address your concerns but have been unable to reach you. Your satisfaction is important to us, and we would like the opportunity to help you. Therefore, we will continue to attempt to reach you by phone and through email. However, if it is more conven... read more
I have paid in full my membership in BG, in that it is one of the biggest regrets I have, I've NEVER used my membership. And yet they want to charge me a maintenance fee. I've called and have been told "since they have given me points..." I bought the **** points. Why am I charged a maintenance fee when I've never used the product?
Business response:
Hello *****. We appreciate you sharing your feedback and bringing your concerns to our attention. Your satisfaction is important to us and we apologize that you have not been able to use your ownership. Our goal is to help our owners take memorable vacations, and we regret that we have been unable to meet this goal with you. We understand the urgency of your concerns and will be contacting you to provide assistance. Thank you.
DON'T DO IT DONT EVER BUY FROM THEM. This a horrible company to work with never buy from them even the sample packet, they preached all about family and spending time with them how can you if you can't never book a room. The maintenance fees hit you around the holiday times and I was hit with maintenance fees twice. Within 4 months of each other within the same year first time was $350 second time $733 all with 4mths of each other. How are they able to help you take family vacations and spend time together? If all you doing ... read more
Business response:
Hello *****. Thank you for sharing your review of your Bluegreen ownership. We apologize for the misunderstanding regarding your maintenance fees and the frustration this has caused you. Your satisfaction is important to us, and we regret that you have not had a more positive experience as an owner. We understand the urgency of your concerns and will be contacting you to offer assistance. It is our goal to find a satisfactory resolution so you can utilize your ownership for the intended purpose of taking memorable vacations.
Frequently asked questions about Bass Pro Shops
How is Bass Pro Shops rated?
Bass Pro Shops has a 4.3 star rating with 4,620 reviews.
When is Bass Pro Shops open?
Bass Pro Shops is open now. It will close at 9:00 p.m.
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