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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- DeSoto, TX
About this business
Location details
834 N Hampton Rd, DeSoto, TX 75115, DeSoto, TX, 75115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 5:00 p.m. | |
| Wed | 6:00 a.m. to 1:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:00 a.m. to 9:00 p.m. | |
| Sun | 5:00 a.m. to 9:00 p.m. |
Katrina saved the day by resolving the issue of a cake size misunderstanding. Thank you for upgrading me to a bigger cake. She went above and beyond to make sure I had a great experience. She made my day!! Thank you, Katrina!! -Cake Lady
I ordered a cake online on Monday for Saturday pick up. When I went to pick it up, they said their cake decorator was out, so the cake hadn’t been done. They told me I could just pick an ice cream cake from the freezer. That’s it. No one said anything else. So..Don’t expect a cake from here to get done. Giving 2 stars because the basic cake we bought from the freezer was fine, just not at all what we ordered in advance.
Tiara and Demauri have a wonderful attitude and such wonderful customer service!!! My first time I just moved here from Mansfield
Worst customer service ever, the so called supervisor was rude, and unprofessional sitting at table eating instead of making sure customers were taken care of. I was charged extra for whip cream and cinnamon on a drink that comes with it, I was told that’s how they track inventory bull crap the drink comes with it. Won’t ever go back.
Ordered a cake for my son's birthday with 48 hours notice. They call me an hour before I'm supposed to pick it up and tell me they don't have a cake decorator to complete the cake. An hour before I'm supposed to pick it up. That means my son had no cake for his birthday party. They didn't apologize. Did not care. Will not support this business again.
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 2.2 star rating with 86 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 9:00 p.m.
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