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834 N Hampton Rd, DeSoto, TX 75115, DeSoto, TX, 75115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 5:00 p.m. | |
| Wed | 6:00 a.m. to 1:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:00 a.m. to 9:00 p.m. | |
| Sun | 5:00 a.m. to 9:00 p.m. |
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Katrina saved the day by resolving the issue of a cake size misunderstanding. Thank you for upgrading me to a bigger cake. She went above and beyond to make sure I had a great experience. She made my day!! Thank you, Katrina!! -Cake Lady
I ordered a cake online on Monday for Saturday pick up. When I went to pick it up, they said their cake decorator was out, so the cake hadn’t been done. They told me I could just pick an ice cream cake from the freezer. That’s it. No one said anything else. So..Don’t expect a cake from here to get done. Giving 2 stars because the basic cake we bought from the freezer was fine, just not at all what we ordered in advance.
Tiara and Demauri have a wonderful attitude and such wonderful customer service!!! My first time I just moved here from Mansfield
Worst customer service ever, the so called supervisor was rude, and unprofessional sitting at table eating instead of making sure customers were taken care of. I was charged extra for whip cream and cinnamon on a drink that comes with it, I was told that’s how they track inventory bull crap the drink comes with it. Won’t ever go back.
Baskin-Robbins has a 2.2 star rating with 87 reviews.
Baskin-Robbins is open now. It will close at 9:00 p.m.
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