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Baskin-Robbins

3.6

About this business

Location details

101 Troy Plaza Loop, Troy, AL 36081, Troy, AL, 36081, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.696 reviews
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Alicia Lovitt's profile image
Alicia Lovitt 
on Google
3 months ago

Says they close at 9pm but were closed at 7:20 on a Saturday night. 

David Wilson's profile image
David Wilson 
on Google
3 months ago

This place is nasty! The countertops, floor just everything was nasty. Ice cream was old and they had run out of waffle bowls that they buy from Walmart. That’s what the employee told us 

Crystie Hicks's profile image
Crystie Hicks 
on Google
5 months ago

Absolutely 100% the most unprofessional, unorganized, and apparently also to add to the list of unfavorable reviews I have seen here, they have branched out to taking online orders direct from their website with NO intention of fulfilling them or giving you a refund! If I was head of the Corporation of Dunkin & Baskin Robbins there is no hesitation to travel and shut this particular franchise down. Just look at the reviews years of the same complaints, and again as of today, they take online orders and the payment and then w... read more

Abbey's profile image
Abbey 
on Google
6 months ago

I wish I could give no star . The last time I attempt to get anything from this place . Can’t make milk shakes , can’t pack icecream in quarts because they don’t have any containers . This location is literally the worst I have ever seen . Whether you want baskins for ice cream or something from Dunkin they will always be out of something major . 

Dennis Golden's profile image
Dennis Golden 
on Google
6 months ago

I ordered an ice cream Birthday cake 5 days in advance of need. I paid in advance (customary). The day and hour of the promised time to pickup- the local person called and told me they could not fulfill the order!!! He told me they would be happy to refund the money- I don’t have to point out the absurdity of this. No apology was given- they just don’t care or give a damn! Baskin Robbins has lost its mind. Never Again- anywhere!!! 

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Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 3.6 star rating with 96 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is closed now. It will open at 9:00 a.m. 

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