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Baskin-robbins

1.9

About this business

Location details

1011 W Main St, Tupelo, MS, 38801, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
1.917 reviews
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Heather Pope's profile image
Heather Pope 
5 years ago

I just left this Baskins Robbins with my daughter sobbing! She had state testing today and I promised her a milkshake after school. We went and got our shakes and walked out the door and she tripped and dropped her shake, the cup busted and everything. So I walk back inside and say my daughter just dropped her shake could y’all make her another. And they would not! Not without me paying for it! Really?! The busted cup was in my hand and the shake was all over the concrete and they wouldn’t make her another?! Not good Baskins... read more

Pam Herndon Holley's profile image
Pam Herndon Holley 
6 years ago

When they won’t even honor their own gift cards?!?! Are you kidding me?? 

Kelli Rush's profile image
Kelli Rush 
6 years ago

Went last night 2/1 at around 615... one associate nice younger guy look like may have been in high school. Was helping customers in front that was doing sundaes with all the extra toppings.. we stood in line about 5-7mins while he placed his order and another associate stood in the corner making eye contact pretending to be busy while we just stood there..another lady (white family) walks in. The “busy” associate instantly washes her hands and ask her does she need help? So I guess us needing help didn’t matter? Or even tha... read more

Haley Hunt's profile image
Haley Hunt 
recommend  Recommended
6 years ago

It’s a must to my daughter that we stop by Baskin Robbins after our meal or for a quick ice cream date on my day off! We always have a great, positive experience so I thought I would share it. We were greeted by a smiling face by the name of Jeanette I believe! An overly polite man and a little girl popped in and grabbed a Christmas-themed cone out of the freezer. He asked us how we were doing and when they walked out, he thanked us for our business! That’s when we concluded he was the new owner. The customer service was gre... read more

Crystal Sharpe's profile image
Crystal Sharpe 
6 years ago

just called both stores to try to order my son a birthday cake. store by the mall did not answer and the girl that answered the west main store..had no clue what she was doing. i asked if i could place an order.. she told me i had to talk to store owner. i asked to leave my info for him to call me back. i asked his name and she refused to give it to me. i asked for her name and she also refused to give it to me. i refuse to do business with a place with rude and untrained employees! the store by the mall employees have been ... read more

Sonya DL's profile image
Sonya DL 
6 years ago

It was good!!! 

Nellie Burton Tyra's profile image
Nellie Burton Tyra 
6 years ago

I just let the Baskin Robbins on W. Main Street without purchasing vice cream! It was at 9:20 and they close at 9:30, I asked for a waffle cone and the girl had already put them away. She walked over and got one and went behind the freezer and came back around Wipeing her mouth smiling really big. Handed the cone to another girl and laughed and winked. The other girl looked down and laughed. Well I was so angry I let. I guess I should have asked her for the cone and call the police for trying to feed me her bodily fluids whi... read more

Duchess Bell's profile image
Duchess Bell 
6 years ago

I just left the Baskin Robbins on West Main in Tupelo and let me tell you it's a visit I will NEVER forget due to the workers calling the police on me for refusing to pay 4.54 for a brownie sundae with 1 scoop of ice cream on it. I had a $2.79 coupon for a 2 scoop sundae, I told the cashier I wanted that and 2 kids cones. She fixed my kids ice cream and I saw her scoop up 1 scoop for mine and she was putting caramel on it. I asked her did she already put the brownie on there she said no that's different. I told her omg I wan... read more

Casey West's profile image
Casey West 
7 years ago

Apparently if you have a coupon you still can’t use it! I had a in store minimum purchase of $15 for an ice cream cake and yet at first they tell me they can’t use it unless is 19.99 or more, I show them it says $15, then they say I ant because it’s online only...wrong again...it clearly says in store and next to t says online only with a different coupon...needless to say no ice cream cake went home with me 

Frequently asked questions about Baskin-robbins

How is Baskin-robbins rated?

Baskin-robbins has a 1.9 star rating with 17 reviews. 

When is Baskin-robbins open?

Baskin-robbins is open now. It will close at 10:00 p.m.  

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