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We specialize in" Custom Gourmet Burgers" to enjoy along with our large selection of craft beers, and delicious craft drinks.
33316 Grand River Ave, Farmington Hills, MI, 48336, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I like it there...it's friendly, food is good and the waitstaff are super. Been there many times and so have my friends.
Business response:
Thanks for kind words and feedback Donna! Hope to see you back again soon!!
I liked it
Business response:
Thanks for the four stars Eric! Hopefully your next visit will be five star worthy. See you back again soon hopefully!!
Waited 45 minutes to be told they were not taking anymore tables dud to trivia night. It was only around 7:45 at this time, really wish they could have gave us a heads up earlier instead of just hanging out for nothing. Asked if outside seating was a possibility the hostess said she would go see if the tables were full. She came back saying they were full but when we went out the front doors they were open.
Business response:
Hi Jesse My name is David the operator of BBB. I read your review and called staff right away to see why this was handled this way and they did apologize and agreed they did not handle it properly. Trivia makes things a little tough for staff planning and they totally misjudge this one. I hope we can learn from this and try and change a couple things. Since your cane out to see us and we turned you away I’d like to invite you and friend for lunch or dinner sometime. Let me know if your interested.
Business response:
Brian I apologize and agree that this should not be the way we handle this situation. I understand your frustration and I am handling this myself the owner. I can’t take it back but I do promise to set certain procedures to make sure these things won’t happen again. Again I do apologize for what occurred. Hope you can forgive us!
Excellent burgers!!
Business response:
Thank for the great review Aubrey!
Awesome burgers, awesome selection, and Brown Dog ice cream next door. Can’t beat it on a Friday night! My suggestion? The Kobe burger, medium, lettuice, tomatoes, 2 types of cheese and loaded fries.
Business response:
Awesome burger choice joe! Thanks for the great review!!
Wonderful Burgers, Drinks, and atmosphere...5 Star's
This place is amazing! The gluten free bun was awesome. I also would just come back for their sweet potato fire and cinnamon butter!
Business response:
Thank you Lesley for the amazing recommendation! We love hearing feedback from our guests especially such positive ones!
Awesome burgers.
Business response:
Thanks for the 5 stars Douglas and glad you enjoyed your burger!
Basement Burger Bar has a 4.3 star rating with 2,383 reviews.
Basement Burger Bar is closed now. It will open at 9:00 a.m.
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