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Bank of the West

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About this business

Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 205 N Main St, Gordon, NE 69343 

Location details

205 N Main St, Gordon, NE, 69343, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
1.0201 reviews
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CLARENCE R's profile image
CLARENCE R 
a year ago

no help on fraudulant charges on our bmo master card for a total of $1737.22 on amazon, and amazon tells me to take it up with bmo. And when this started we didnt even get a call about the activity being done. WE are on a fixed income no way im paying that. At least they could reach out and try to help but no. ******************** 

Kevin B's profile image
Kevin B 
a year ago

Bank of the West was great - well run, good service, nice app functionality. The *** takeover is a huge downgrade. Duplicate NON-*** ATM fees that they won't reverse. No way to turn off a debit card from the app (a huge liability when traveling). My experience not nearly as bad as some of those I read below, but enough to make me consider changing banks. Wish Bank of the West had not succumbed to takeover. 

Shawn T's profile image
Shawn T 
a year ago

Looks like I'm another one in the long line of former Bank of the West customers who lost services and have had nothing but issues with ***. I've constant issues with their mobile app, logging me out. I got the Rocket Money app to try and control some of my spending but *** won't connect with it and I've had nothing but issues with the mobile app since!!! I can log in on the computer and use the SAME log in on the mobile but it refuses to accept it!!!! I'm spending ANYMORE time on the phone someone who isn't even in this cou... read more

Rachael D's profile image
Rachael D 
a year ago

If 0 stars were available, that would be *** (*** harris. **** of ***** whatever they want to call themselves these days.)The past 2 + weeks have been nothing but a nightmare of dealing with ***. My personal information has been leaked due to a data breach from *** by an outside source. I have been called numerous times by their 'customer service specialists' and 'fraud department ' only to be accused of making those fraudulent charges that have deducted money from my account. Money that has had a case made against the fraud... read more

Christie W's profile image
Christie W 
a year ago

Bank of the west sold to ***. Never received a notification of monthly payment due or where and who to send it to. *** mails a Final Past Due Notice. The credit bureau was notified!! Spoke with *** and they refused to accept responsibility. Didnt know who or where to send a payment. Never have been late on any payment until now. Stay away from ***!!! 

Arden J's profile image
Arden J 
a year ago

On 09/26/2023 I had ordered a product and cancelled it the following day, 9/27/2023, using the same debit card. Typically, to have funds reversed and back into your bank account typically takes ***** hours; however may take up to 72 hours. These hours are business day hours.Yes, I noticed these funds in pending mode for that length of time, through the weekend and into Monday. On Tuesday, 10/02/2023, the funds were TAKEN OUT OF MY BANK ACCOUNT AND PAID TO THE MERCHANT! Mind you, the order to the merchant was cancelled on Wed... read more

Scott B's profile image
Scott B 
a year ago

Lets just say zero stars, the ATMs are just horrible takes way too long just to make a single transaction I feel very uncomfortable just standing there waiting for ATM to function and the Fast cash now is only $100 who takes out $100 unless youre out of town or something like that. lets bring back *************** and when you call the 800 Number Way too many steps surprised they dont ask for my mothers, maiden name or first dogs name just horrible horrible, horrible Also, when I called the 800 number the person barely spoke ... read more

Patrick R's profile image
Patrick R 
a year ago

One of the worst experiences in my life. First, I had my credit stolen before the bank change from bank of the west to ***. I was told I had to wait till the charges cleared before I could dispute them online. My card was deactivated and was being sent a new one. As soon as the charges cleared, I couldn't dispute them because the website was changing. I have spent hours on the phone with them and the local bank and still those charges have not been disputed or credited back. Next my dog gets sick Friday on the Labor Day Week... read more

PRO v's profile image
PRO v 
a year ago

My wife went to open an account at ******** in ********* because she couldn't open online. She experience rudeness and unhelpfulness from the staff. My wife left early from office to open account and they told she needed an appointment which was not mentioned when we called the branch to inquire. They didn't help. After looking at the review below, we decided to scrap this bank for opening account. Banks like this will not survive for long. 

Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 1 star rating with 201 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open tomorrow at 9:00 a.m. 

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