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Bank of America

2.4

About this business

Location details

2180 Sand Hill Rd, Menlo Park, CA, 94025, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.4141 reviews
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Laura Lewis's profile image
Laura Lewis 
9 years ago

I will be moving all my personal and business accounts, credit cards to another source as soon as possible. I am tired of the poor customer service!!!!! 

Sarah Kellett's profile image
Sarah Kellett 
9 years ago
Al Spina's profile image
Al Spina 
9 years ago

I have been trying to close a checking for almost a month. All I experience is getting transferred to different people. Has anyone else have this problem and how do you resolve it? 

Angela Kenter's profile image
Angela Kenter 
9 years ago
Drew Davenport's profile image
Drew Davenport 
9 years ago

Matt Ellet is a crook right along with anybody else who works there. Stay away from this institution and their partners in. What they do to people should be criminal. 

Donna Dachs's profile image
Donna Dachs 
9 years ago
Leon James Milton's profile image
Leon James Milton 
9 years ago
Cesar N Polly Dewindt's profile image
Cesar N Polly Dewindt 
9 years ago

Customer service is invisible/inaccessible. Have been trying all day to get to speak with a customer service representative by phone or online and it has been impossible. Get with the program Bank of America, like many other major banks i.e. HSBC, Chase etc. that make it easy for the customer to have access to service especially when there are problems in the account. 

Erika Noble's profile image
Erika Noble 
9 years ago

More like worst bank IN America... banked with them for over 6 years now and I've had enough of the horrible customer service 

Frequently asked questions about Bank of America

How is Bank of America rated?

Bank of America has a 2.4 star rating with 141 reviews. 

When is Bank of America open?

Bank of America is closed now. It will open at 9:00 a.m. 

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