Bank of America's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Bank of America

2.8

About this business

Welcome to Bank of America in Menlo Park, CA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms an... read more

Location details

2180 Sand Hill Rd, Menlo Park, CA, 94025, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.8140 reviews
Select a rating
Alexsis Thomas's profile image
Alexsis Thomas 
recommend  Recommended
7 years ago
Robert Baidoo's profile image
Robert Baidoo 
7 years ago

What seems to be the problem with BofA. It is impossible to log in. System is unable to access online banking platform. Someone tell us something 

Jason Walter's profile image
Jason Walter 
7 years ago

The absolute worst. The only reason I had been a customer is the fact my rewards card transferred to BOA. The ease of using a CC is offset by the hassle and incompetence of BOA. I do not need you, you need me. 

Tfsbd Alaul's profile image
Tfsbd Alaul 
recommend  Recommended
7 years ago

Looking LC Confirm and Advice Service for Bangladeshi Local Banks. 

Donna Nichols's profile image
Donna Nichols 
7 years ago

After many years of excellent service, had to go into the bank today because of id theft. The arrogant twit couldn't be bothers to stop typing whatever he was doing in his office to hear me, after explaining the problem and flagging my account, I wound up telling him I doubted if he had ever had his identity stolen. He INFORMED ME THAT HE WOULD NEVER HAVE HIS STOLEN BECAUSE HE KNEW ABOUT TO PREVENT IT! HE WORKED AT A BANK AND HAD THREE SECURITY MEASURES TO KEEP FROM HAVING HIS STOLEN. When you live and work in a senior area,... read more

Dozie Itie's profile image
Dozie Itie 
7 years ago

Many times, when I have gotten a Bank of America overdraft fee, they were reasonable if talked to, but contacting my branch today , despite paying my overdrawn fee, they just essentially charged me two overdraft fee's and with no alerts or warning. Yet , have the audacity to act as if it is good service. 

Emilie Knutson's profile image
Emilie Knutson 
7 years ago

After my financial advisor and his team left Merrill Lynch and started their own firm, my Merrill Lynch Beyond Banking rewards points were transferred to a Merrill+ Signature Visa administered by Bank of America. I had earned over 180,000 rewards points over 20+ years of using my Beyond Banking account for most of my personal financial transactions. Per the Merrill Lynch rewards program, 25,000 points can be used to purchase a round trip airfare up to $500 in value, so my rew...Continue Reading 

Samuel Aboagye's profile image
Samuel Aboagye 
recommend  Recommended
7 years ago
Muaiz Dahab's profile image
Muaiz Dahab 
7 years ago

A BAD BANK EVER A BAD CUSTOMER CERVEICE EVER BAD BAD BAD 

Frequently asked questions about Bank of America

How is Bank of America rated?

Bank of America has a 2.8 star rating with 140 reviews. 

When is Bank of America open?

Bank of America is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com