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Banfield Pet Hospital

3.9

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

4715 New Centre Drive, Bldg E, Bldg E, Wilmington, NC, 28405, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.9428 reviews
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Joanne Beine Miranda's profile image
Joanne Beine Miranda 
recommend  Recommended
4 years ago

Our lil Max suddenly came down with a bad case of pancreatitis and the staff at Banfield took wonderful care of him. He is so much better today. Thank You to all who treated him!! 

Sarah Stone's profile image
Sarah Stone 
4 years ago

Terrible service. I would strongly recommend against using banfield as your vet. Their first priority is to make money, not care for your pet. 

Janice Aimée Padron's profile image
Janice Aimée Padron 
recommend  Recommended
5 years ago

Banfield Staff is so caring and amazing. They have my Ashton and he’s now on recovering at home. Thanks Dr. Rowe and to the amazing staff for caring about my pups! 

Emily Faith Evans's profile image
Emily Faith Evans 
5 years ago

Can’t get through when trying to call. Literally, every time I call it 1) rings incessantly 2) gives me a busy tone like the line isn't even available 3) finally get through and the representative asks to put you on hold unless it’s an emergency, which results in sitting on hold for 10+ minutes. I pay for banfield pet insurance on both my dogs and would expect better customer service. Considering changing vets as I have other pet insurance options with my company. 

Rachel Malloy's profile image
Rachel Malloy 
5 years ago

Impossible to get through on the phone, care is cookie cutter for every pet, never can get a diagnose. Either they don’t want to do testing or they only do basic tests. I also can’t believe the waiting area is overlapping with things like adoption events, no wonder half the adopted animals are sick when you get them. There’s also only one entrance/exit to exam rooms which means animals can end up being nose to nose unintentionally. 

Tracy Elliott's profile image
Tracy Elliott 
5 years ago

They have lost personal care. The vets keep changing. So disappointed my cats have been with Banfield since they all were kittens. Three states and 14 yrs later. I will not bring my fur-babies back to Wilmington location. Horrible experience, witnessed management yelling at staff. They forgot to provide critical information we needed. All about the money not the pets. 

Taffy Rivenbark's profile image
Taffy Rivenbark 
recommend  Recommended
6 years ago

I have had no problem getting my Maggie taken care of today visit was great. 

Alden Ray's profile image
Alden Ray 
recommend  Recommended
6 years ago

me and my girlfriend, and puppy loved the experience. The doctors were super sweet and helpful and just wonderful to be around ! Would highly recommend them will be back 

Anglia Daniel's profile image
Anglia Daniel 
recommend  Recommended
6 years ago

Had my dog neutered on Friday at my routine vet! On Sunday, complications arouse ! My vet not available! My daughter called here and they saw my dog! Treated us very friendly, reassuring and professional! Thank you ! 

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 3.9 star rating with 428 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is open now. It will close at 6:00 p.m.  

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