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Banfield Pet Hospital

3.4

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

278 New Britain Avenue, Creekside, CT, 06062, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.4182 reviews
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Rachel Caron-Sekoll's profile image
Rachel Caron-Sekoll 
3 years ago

Rude front desk, the vets won’t talk to clients, refuses scripts for flee and tick because they need to see the pet because it’s been a year but can’t get an appointment anytime soon… so put my animals at risk for Lyme and heartworm instead- never going back 

Stephanie Tynan's profile image
Stephanie Tynan 
5 years ago

🚨Terrible Customer Service!! 🚨 I have been bringing my pets to Banfield for years and today was the last straw! I am adopting a dog this weekend from Mississippi, so naturally I called to make an appointment to get her checked out to make sure she didn’t contract anything in her travels to give to my other dog. I called and spoke with Niomi who informed me the earliest appointment wouldn’t be until the end of March. Almost one month from today. I informed her that my other dog had an apt on March 7th, could I just bring my... read more

Stephanie Creighton's profile image
Stephanie Creighton 
5 years ago

Terrible Customer Service!! I have been bringing my pets to Banfield for years and today was the last straw! I am adopting a dog this weekend from Mississippi, so naturally I called to make an appointment to get her checked out to make sure she didn’t contract anything in her travels to give to my other dog. I called and spoke with Niomi who informed me the earliest appointment wouldn’t be until the end of March. Almost one month from today. I informed her that my other do… See more 

Stephanie Creighton's profile image
Stephanie Creighton 
5 years ago

🚨Terrible Customer Service!! 🚨 I have been bringing my pets to Banfield for years and today was the last straw! I am adopting a dog this weekend from Mississippi, so naturally I called to make an appointment to get her checked out to make sure she didn’t contract anything in her travels to give to my other dog. I called and spoke with Niomi who informed me the earliest appointment wouldn’t be until the end of March. Almost one month from today. I informed her that my other dog had an apt on March 7th, could I just bring my... read more

Stephanie Tynan's profile image
Stephanie Tynan 
5 years ago
Brian Kirk's profile image
Brian Kirk 
5 years ago

Sheared my info with a shelter i was attempting to adopt a dog from, the shelter didn't see fit to communicate before calling ban field. The staff didn't this my privacy was important. They just gave my personal info and dogs medical history to a complete stranger! could have just given the info to a stalker/psycho/Serial Killer. Great way to protect my privacy and dogs safety 

Kelly Martin Dubois's profile image
Kelly Martin Dubois 
5 years ago

A little unhappy, called for a stool sample because one of my dogs has Giardia and Im sure the other dog (banfield patient) does. Wont see my dog or sample its poop till wednesday the earliest... seems like an easy thing to handle. 

Debbie Hartman's profile image
Debbie Hartman 
6 years ago

Get a doctor that will stay, and associates that are not rude to customers. Because I spoke my mind to them this place ignored my phone calls for three days when I was calling about my pet. This pet hospital just wants your money, they will do the same tests over and over again and charge you for it because the doctor is just too lazy to read the record of the animal. When Dr Miller was there this never went on, these doctors they have now are terrible. Take your pet somewhere else. 

Katie Louise Rudnicki's profile image
Katie Louise Rudnicki 
6 years ago

Ridiculous people just caring about a paycheck and not the animals. 

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 3.4 star rating with 182 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is closed now. It will open at 9:00 a.m. 

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