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Banfield Pet Hospital

3.9

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

1276 Carmia Way, Richmond, VA, 23235, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.9399 reviews
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Ashley Hancock's profile image
Ashley Hancock 
9 years ago

My dog has never been so scared of someone as she is of these people and they have no idea what they are doing. Told me when she was a puppy that she was deathly ill and may need surgery, turns out she only had tonsillitis which is easily treatable. Then a few months later we spent over $1000 in tests and retesting just for them to eventually find out that she only had a UTI. during these tests they had us leave her with them for the day. She came back to us completely dehydrated, hungry, and soiled. When we went back for a ... read more

Sue Slaw Hubbell's profile image
Sue Slaw Hubbell 
9 years ago

People don't know that they do not thoroughly review your pets past history. All they could concentrate on was the weight of the dog, when in fact bloodwork showed the dog was not in good health. Two of their vets missed this. One vet told me her bloodwork was fine when in fact it wasn't. I was told to take her to an emergency center because they couldn't do anymore. So $700 later Banfield didn't do their job. This is far from being over. I would not pay the money for a vet plan. It might have cost me my dogs life. 

Amy Augeri's profile image
Amy Augeri 
9 years ago

Worst place I've ever trusted my cats health to. This is the second time they've not seen my cat in a timely fashion (sitting in a crate for 7 hours before being seen) and then telling me I have to spend at least $330 for x-rays. You wouldn't treat a human like this, so why is it okay to do so for an animal. Your negligence is shameful! 

Sharon Souther's profile image
Sharon Souther 
10 years ago
Jane Austin Waddell's profile image
Jane Austin Waddell 
10 years ago

Do NOT sign up the Wellness Plan! I wish I read the reviews that are online about this "racket". Trust me, you do not save money as they will tell you that this procedure needs to be done or this test needs to be preformed....but it's not covered by your "plan" . I cancelled my "contract" today, but will still be paying for it until it "expires" in November 2015. I have had my policy for over a year and was told by the unfriendly customer service associate at their corporate office that I would have to pay back any "discount... read more

Chakira Habeebullah-Smith's profile image
Chakira Habeebullah-Smith 
10 years ago

A dear friends recent experience on Christmas Day. If you care for your family pet, please do NOT take them here!! Hello my name is Renato Arenas, and I had the worst experience of my life at Banfield Pet Hospital on 1276 Carmia Way, North Chesterfield, VA 23235. I will regret my whole life taking my dog Capri to this pet hospital because only after three days of them performing treatment on my dog he passed away on Christmas day. My dog was a 12-year-old Cocker Spaniel who h...Continue Reading 

Sharon D. Bourn's profile image
Sharon D. Bourn 
11 years ago

This is where I take my puppy. Love Dr. Johnson. My puppy Lilbean & Dr. Johnson puppy Storty are brother & sisters But shorty is older. 

Sean Crosswhite's profile image
Sean Crosswhite 
11 years ago
Elaine Orcilla's profile image
Elaine Orcilla 
11 years ago

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 3.9 star rating with 399 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is open now. It will close at 7:00 p.m.  

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