Banfield Pet Hospital's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Banfield Pet Hospital

4.4

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

1120 Townpark Ave, Ste 1032, Lake Mary, FL, 32746, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.424 reviews
Select a rating
Jess Cardona's profile image
Jess Cardona 
4 years ago

Unfortunately, my dog was misdiagnosed 2 weeks ago. The staff is friendly and great but it seems like they used the pandemic and fact that we cannot get into the clinic with our pet to get over on us. My dog has had some urinary issues so i took her in to get checked as well as her allergy shot. I explained the issue and they took her in to get checked. Now, the dogs urine smells, shes urinating in the house which she never does, and she pees 4 times on a 5 min walk..and i know thats not normal but they took her in, supposed... read more

Business response:

We hope that your dog will be okay. Thank you, Jess, for taking the time to bring your concerns about the Wellness Plan to our attention. Please reach out to our Client Advocate Team at 877-500-2288 or email internet.inquiries@banfield.com at your convenience so we can try to address your concerns. We hope to hear from you soon. 

Jess Cardona's profile image
Jess Cardona 
4 years ago
Selman Markovic's profile image
Selman Markovic 
5 years ago
Derek Baxter's profile image
Derek Baxter 
5 years ago
Mike Smith's profile image
Mike Smith 
5 years ago

While the staff is super friendly . . . I am perplexed as to why I have to make an appointment for a set time to only be told that my dog sat in a cage for over 4.5 hours waiting to be seen. Nowhere on the websites scheduling page did it explain that some appointment times are a priority over others (which is what we were told when picking up) . . . that's not what "appointment" means. I've been paying my monthly service for for 5 years now, and will be cancelling this afternoon. I've had great visits in the past, but will s... read more

Norma Ivette Cosme's profile image
Norma Ivette Cosme 
recommend  Recommended
6 years ago

Definitely recommend this office friendly staffs and clean environment and price wise definitely more cheaper than my regular veterinary very satisfied with their service. 

William Omar Rodriguez's profile image
William Omar Rodriguez 
recommend  Recommended
6 years ago

Excellent staff and great with the 🐶 

Dorian L. Griswold's profile image
Dorian L. Griswold 
6 years ago

I always feel my baby is well taken care of here and I find the staff caring, friendly and willing to do what is needed to make that happen. 

Roxana Victoire's profile image
Roxana Victoire 
6 years ago

Today was my first time at this location and Dr. Natalie and her staff were amazing. This morning I had called 5 different Banfield locations and no one would see my pet as a walk-in even though my pet was in a lot of pain and needed to be seen. While starting to feel frustrated and almost in tears, I called this location and the staff told me to come in whenever I could and made sure that I was on their schedule so they could expect us. I was anticipating to wait at least an hour prior to be seen, but Dr. Natalie took us in... read more

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 4.4 star rating with 24 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com