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Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more
2370 White Bear Ave North, Maplewood, MN, 55109, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 7:00 p.m. | |
Sun | 7:00 a.m. to 5:00 p.m. |
There wellness plan is a joke. make appt. 1 month in advance they canceled 2 days before then tell you it will be another month or longer to get in. Because they don't have any doctors
Business response:
Hi Tom - We're sorry to hear that you appointment was cancelled with short notice after being set and that you're not happy with your Wellness Plan experience. We would like to learn more about these challenges. Please reach out to our Client Advocate Team at 877-500-2288 or email internet.inquiries@banfield.com at your convenience so we can try to address your concerns.
They have horrible customer service. They are understaffed and are not a full service vet office. They allowed me to make ultrasound appt and then canceled because they moved the equipment and dont have a tech.
Helpful and friendly staff. They really love our pets.
Business response:
Hi Nikki - We're glad that you enjoy your experiences with the staff of our Maplewood hospital. Thank you for partnering with us for your pets' needs.
Great care, kind veterinarians and staff.
White Bear location has an abusive nurse.
Worst experience. We are in fear for our dogs health as I text this! Your pet is in danger if you bring them here! Inexperienced vets!!!!!
Thank you Banfield. Most likely, you saved both my dogs lives! Great staff; convenient Pet Smart location.
Why do you even have a phone, you either don’t answer it or don’t return a call? You really do get what you pay for; is this the place to work when all else fails? Not our vet clinic but “trying” to work with them on a sick dog.....they don’t care, must be lunch-time!! I highly doubt the Dr. is still in surgery from 30 hours ago.
Banfield Pet Hospital has a 3.7 star rating with 384 reviews.
Banfield Pet Hospital is closed now. It will open tomorrow at 7:00 a.m.
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