This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Banfield Pet Hospital
- Emergency Pet Hospital
- Gulfport, MS
About this business
Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more
Location details
15134 Crossroads Pkwy, Gulfport, MS, 39503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
UPDATE 9/25/2020: Dr. Gant called and apologized this morning. I received a follow-up call from a regional person a couple hours later. They are allowing me to cancel my wellness plan, reimbursing me for the prescriptions they provided, and covering Chewy’s emergency vet costs! To whom it may concern, This is concerning my dog, Chewy Jones, who is a patient at Banfield Pet Hospital in Gulfport, MS. On Monday, 9/14/2020, Chewy attended doggy daycare for the day (not affiliated... Continue Reading
Took my dog in April for a tooth cleaning. They put the dog under anesthesia and do tests. They found a tooth chipped and asked if they could fill it. They filled it. A week later I got an email about a prescription urinary tract food. I knew nothing about this I called several times and couldn’t get an answer about it. I took her up there and asked them to test her again. Comes to find out they mixed up my dogs labs and another dogs labs. Fast forward to now. I found the filling for the tooth is gone. I called asked about i... read more
Business response:
Hi Lauren - Thank you for sharing your experience. We have received your feedback on another site and we have sent you a message there.
First, I want to say I love the staff at Banfield, and two of the vets I trust wholeheartedly. The third vet, Dr. Crain, I WILL NEVER voluntarily interact with again. I have two goldens, an 11 year old, Brinkley, and a now 11 month old, Gracie. Gracie has been on a Wellness Plan since I got her, and once I had her on the plan I looked in to putting Brinkley on one. Banfield, through Dr. Crain said they could not continue to get the allergy serum that he uses weekly, that is formulated by Auburn University, but I could start ... read more
Business response:
Hello Chad, we appreciate you bringing this to our attention. We are so sorry to hear about this experience and would like to discuss this further. Please reach out to our Client Advocate Team at 877-500-2288 or email internet.inquiries@banfield.com at your convenience so we can try to address your concerns.
RecommendedWe love Dr. Gant and all of the staff. Thank you for ALWAYS taking such good care of our babies and always answering questions for us.
Haven't had a bad experience here yet. I've been using them over the last 6 years and have 8 pets (6 cats, 2 dogs) that are seen there regularly.
Today when my dog had an unexpected and serious reaction to anesthesia, Dr. Gant and all of the staff went well above and beyond to save my dog. It was obvious that they care very much about my pet. Yes, Banfield is more expensive than most vets, but with the wellness plan it is affordable. and if you take advantage of all the benefits the plan offers, it is worth the money in my opinion.
Quick polite, knowledgeable! Gentle with our family members!
Frequently asked questions about Banfield Pet Hospital
How is Banfield Pet Hospital rated?
Banfield Pet Hospital has a 4 star rating with 248 reviews.
When is Banfield Pet Hospital open?
Banfield Pet Hospital is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com