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BalGas

1.7

About this business

Choose BalGas as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy. 

Location details

3506 Prospect Ave, Naples, FL, 34104, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.7808 reviews
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Concerned customer's profile image
Concerned customer 
7 years ago

This is horrible company. I can’t count how many times I was left without gas during the winter because they didn’t have enough workers. I was billed outrageous amounts. They never came to read my meter personally just “estimated” how much I owed them. The personel is rude and literally hung up on me when is asked for proof for the fees I owed. I’m out of this company and URGE you to not become of this companies scamming, understaffed, over priced, and just overall grossly negligent company. 

THOMAS J.'s profile image
THOMAS J. 
7 years ago

AMERIGAS IS THE WORST COMPANY I HAVE EVER DEALT WITH, I PAID CASH FOR PROPANE JANUARY THE 3RD, WAS TOLD IT WOULD BE DELIVERED ABOUT 1-11 OR 1-12 HERE IT IS 1-17 STILL NO DELIVERY, CALLED THEM AND THEY DIDN,T KNOW WHEN IT WOULD BE DELIVERED, I,M GOING TO HAVE TO FINE A NEW SUPPLY COMPANY. AND TO TOP IT ALL OFF EVERYTIME IT GET A ORDER THE PRICE IS UP, ITS ALREADY GONE UP IN A YEARS TIME OVER 100% 

Peter L.'s profile image
Peter L. 
7 years ago

For some reason Amerigas South Westerlo NY office stopped delivering propane to my house. I was told 3 weeks in a row I was on the list. I guess it was the do not deliver list. When the tank got to below 10% I called a competitor on a Sunday morning and received a delivery within 2 hours. Stay away from these guys. 

Megan L.'s profile image
Megan L. 
7 years ago

The customer service is horrible. They always want to charge an extra $200 for a delivery to get it there by a certain day. It was cheaper for us to break the contract and have another company bring us a new tank and propane the next day versus pay the extra $200. We have had nothing but problems with this company. 

dda's profile image
7 years ago

On 01/04/2018 Sales #8046 , net delivery 180.5 , ticket #**SSN** ,Truck # 314128. Customer : Laborde D*****/ Young Judy . That day the price of 1gal was $1.8003 . And today 01/11/2018 I receive the bill dated 01/04/2018 was charge at $ 1.8203. There is no Integruity from that company (AmeriGaz ) There is any suggestion about that problem? 

Jason H.'s profile image
Jason H. 
7 years ago

I have had extremely negative service from the Goldsboro NC location of AmeriGas. They are unresponsive when you try and work with customer service even though they charged me $1.57 more per gallon for LP than they quoted. Quoted:$1.99 a gallon, billed $3.56 a gallon. They were cheaper at first but burned me in the end! The next closest gas company to me was delivering at $2.03 the same day. They said I could buy my tank then changed their mind. These people are crooks 

Denise M.'s profile image
Denise M. 
7 years ago

Steer clear of this company. Their customer service is deplorable. I've left 3 messages requesting to know when my next delivery is scheduled. No call back. I checked their website - my account - all it says is delivery pending. I have, at this point, between 20 - 25% gas left in my tank and this will probably be gone by next week. It's January and we are experiencing colder than normal temps. To add insult to injury they want to charge me $4.68/gal. The EIA average is $2.95. I called a competitor who said they are charging ... read more

Laurie M's profile image
Laurie M 
7 years ago

This is the worse company ever. I would continually get billed an outrageous amount and have had to call them every time to get the price adjusted. On 12/18/17 I called because I was smelling gas and got a voicemail. I left a message and got a call back the next day. I informed the girl that I was smelling gas and that I also needed a refill. She asked me how much I had and I said about 20%. They sent a repair guy out same night to fix the gas leak (the only good thing they did) and supposedly scheduled a propane deliver. On... read more

Dianne M.'s profile image
Dianne M. 
7 years ago

My experience with this company is very negative. If there was another gas company that I could use, I would in a heartbeat. For the last two yrs they have not read my meter 6-7 months consecutively from may-nov. roughly. Management is very unprofessional. Had new gas water heater installed two yrs ago so I’m stuck using gas. If I had know Heritage propane was changing to this company I would have installed electric water heater. I purposely don’t use my gas central heat and use electric heaters instead. If you call to compl... read more

Frequently asked questions about BalGas

How is BalGas rated?

BalGas has a 1.7 star rating with 808 reviews. 

When is BalGas open?

BalGas is closed now. It will open on Monday at 8:00 a.m. 

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