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Quality Automotive Parts, Service and Repairs.
9577 Berger Rd, Columbia, MD, 21046, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Quality Service for over 9 years – I've been using British American for over 9 years and have had excellent service from day one. The whole staff is very knowledgeable with any vehicles I bring in and the staff is always willing to answer my questions in full detail. I get follow up phone calls shortly after I bring my car in and have had little trouble bringing my car in on short notice.
Where did customer service go? – This Company has extremely bad customer service. I had an issue with my car that they had fixed, and within 6 months; the issue reappeared. When i brought my car back to complain (they have a 2 yr/24000 Mile warranty), i was told that it wasn't the same thing that had gone wrong before, and they recommended replacement of the whole engine. Obviously, I'm not going to jump on board, and replace an engine. So I brought the car to another shop, who told me that it in fact was the Original Proble... read more
BA Auto Care has a 1 star rating with 15 reviews.
BA Auto Care is closed now. It will open tomorrow at 7:30 a.m.
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