BA Auto Care

David J. 

on Citysearch

10 years ago

After going to the dealership and using the quick lubs places, I found British American Auto Care, What a relief ! I told them my windshield washers weren't working properly.. they fixed that for free; I told them I needed brakes.. they said, No I didn't and could drive another 5 - 6,000 miles before they needed changing. I needed an oil change.. they did that! Great to find honesty at a repair shop. I will go back in 5,000 miles and have my brakes done. 

Cordell Pearce 

on Citysearch

13 years ago

Den of Thieves – This company had to do a simple 60K maintenance on our Subaru. The Dealership (who everyone knows overcharges) quoted $700 for this service. British american quoted $460, then charged over $2200 for this simple service. This company rips you off, and takes all of your money once they have your car when they know you need it back. DO NOT TRUST THIS COMPANY! 

Brian E 

on Citysearch

14 years ago

Reply to bethwish – We have been in business since 1978, voted number one for auto service and repairs for over 25 years. We run an honest ethical service and repari facility. $579.18 was NOT for a 5 minute job it was for checking two different problems and repairing one problem. Here is the truth. 1. MR Wisch brought the car in and explained the symptoms NOT a fix for the problems he was having with HIS Land Rover. The car DID turn over and would crank but would not start INTERMITTENTLY after the car was hot. He also talked... read more

Lee in MD 

on Citysearch

14 years ago

Pricey but Professional – I've had all three of my vehicles serviced at British American for several years and keep coming back because they do the job right, and they do it right the first time. This has been my experience even though I never give them the easy jobs because I'm a fairly decent amateur mechanic who enjoys suspension work, replacing injectors, repairing window regulators etcetera. In other words, they only get the more challenging jobs that require a lift, specialized tools or are beyond my electrical trouble... read more

Zz63 

on Citysearch

14 years ago

Fantastic service – I have used this facility for 20 years. I trust them with both of my cars. The staff are extremely knowledgeable and always available to explain what they are doing. I highly recommend them. 

bethwisch 

on Citysearch

14 years ago

HORRIBLE! $579.18 to do a 5 min job! – These guys are a bunch of thieves. I brought my 2001 Land Rover Discovery II to them on October 1, 2010 because it would not turn over. My husband rebuilt the engine of this truck himself, so he knows it like the back of his hand, but he could not work on it this week and he knew it would be a simple fix, so we brought it to British American because they had such good reviews. He spent about 20 minutes with Mark explaining the exact problem and everything he had done to try to get it to... read more

HBSP 

on Citysearch

15 years ago

I had always heard... – I had always heard that mechanics are notorious for ripping people off, British American is NOT one of those places. For years my immediate and extended family, has been using their services. I would recommend British American to anyone who needed their car fixed. Not only are they great with cars, their office staff also great with customers. Although they're not the cheapest place to go, YOU ARE GETTING WHAT YOU PAID FOR!!!! 

Weav92407 

on Citysearch

15 years ago

First time and will never go anywhere else – I just moved to the area and was referred by a friend to go to British American. I couldn't have been more pleased. I was having a problem with my car but it wasn't happening when I came in for my appointment. Instead of charging me to look at it they recommended I stop by when it started happening. I went back later in the week when it was happening. They were very busy but were able to squeeze me in. The staff is so friendly and they really care about their customers. While I wa... read more

SEO 

on Citysearch

16 years ago

Customer Service and Community Awareness – British American is a business that has operated in the community for more years then I can remember. I have used them exclusively for the last ten years and have never had a bad experience. As a family owned business the focus on quality is second to none in the region as proven by their Howard County Small business awards over the last fifteen years. The other thing I respect about the business is their focus on the community. I am not aware of another business that cares more abo... read more