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B & R Service

4.2

About this business

Location details

512 Elkin Hwy, North Wilkesboro, NC, 28659, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.210 reviews
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Emily M Pierce's profile image
Emily M Pierce 
5 years ago

Came to my house to fix my ac left the breaker off didn’t put the filter back in told me I needed a whole new system and charged me over $200! I called someone else they fixed it with no problem for cheaper. 

Joe Sumner's profile image
Joe Sumner 
6 years ago

(1) YEAR LABOR warranty on muti-thousand dollar units! DON'T DO IT! 

Jacqueline Rubio's profile image
Jacqueline Rubio 
6 years ago

My husband and I did not have a good experience with B&R. We "inherited" them from the last owner of our home and figured that we'd give them a shot. We truly had nothing but problems with them including 1) not fixing maintenance issues the first time - multiple callbacks required 2) not showing up for an after-hours emergency service despite having a maintenance agreement with them 3) simply not showing up at all to install a thermostat despite multiple promises from the service manager to do so. 

Mark Mull's profile image
Mark Mull 
recommend  Recommended
6 years ago

Every experience with B&R Service has been the best.They installed a new carrier heat pump reducing my power bills and we feel warmer in winter time. 

Patricia Ann Shore's profile image
Patricia Ann Shore 
recommend  Recommended
7 years ago

Fast courteous and reasonably priced . I will defiantly keep their number in my phone . 

John Brown's profile image
John Brown 
7 years ago

B&R was great !! Todd Mastin was a pleasure to work with. 

Brenda Cline's profile image
Brenda Cline 
8 years ago

Experienced - honest- reliable - FRIENDS!! 45+ year relationship! 

Alisha Shew Crews's profile image
Alisha Shew Crews 
9 years ago
Franklin Wright's profile image
Franklin Wright 
10 years ago

I just terminated our 9 year relationship due to B&R's poor customer service and their unwillingness to repair my heat pump that they claimed was fixed but was not. I'm out $190 in repair costs (cost to replace a $40 contactor--a 15 minute job) and all I have to show for it is an inoperative heat pump. I really think those folks are more interested in your $ than they are in quality repairs. 

Frequently asked questions about B & R Service

How is B & R Service rated?

B & R Service has a 4.2 star rating with 10 reviews. 

When is B & R Service open?

B & R Service is closed now. It will open tomorrow at 8:00 a.m. 

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