B & M Heating & Air Conditioning

Cody Walke 

on Google

3 years ago

B & M has serviced my furnace for several years and I was always impressed with their responsiveness and ability to solve problems at a reasonable cost. But for the past week I have been calling them to come out and diagnose an issue with the heat and have called 3 times...each time I talk to a women who says she will pass the info on to the technician but I never get a call back or any communication. I am going to have to try another company. Sad. Don't know why our local businesses in the trades are so lousy about communic... read more

Heidi Erickson 

on Google

3 years ago

They installed my heat pump prior to owning this house. I had another company service it and they discovered that too much freon was added which caused a leak. My system has a 10 year warranty. I've been calling for over 2 months and I keep getting told that they will email the technician and get back to me. I am now trying to sell my house and this is a huge problem. It is under warranty. I should not have to give a $5000 allowance to replace it! My realtor and the buyers realtor has even called on my behalf and has gotten ... read more

Ziphren Kamikaze 

on Google

3 years ago

I called them up and explained that my Trane A/C is not working, and that it stopped blowing air. They said "A tech will get hold of you," and gave me no other information. Nobody has gotten hold of me, and it has been days. This is unprofessional and I am skeptical that this place even does repairs. 0 stars - Do not waste your time! 

Bev Hood 

on Google

3 years ago

I have been with this company for 30 years or more, owning 2 heat pumps bought from them and having them maintained every 6 months. After several calls trying to get scheduled for winter maintenance he turfs me off to another electric company because he says he's too busy. Still haven't heard from other company. When I need a new heat pump I definitely won't be calling B and M.