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B & B Pet Supplies
- Pet Stores
- San Francisco, CA
About this business
Location details
4820 Geary Blvd, San Francisco, CA, 94118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor customer service – There is no pet shop close to my house,so I have purcahsed some pet's supplies here more than years.However,I always feel unwelcomed and their staffs are not helpful.I called and asked a man about the supplies which I had ordered more than few weeks ago.First,he kept me on hold more than 10 minutes and no apology for that.It was very rude.I found out the supplies were still not ordered and the man did not understand what I was talking about.(Maybe he forgot to order...)I WILL NOT GO BACK ANYMORE!
The Best Pet Supply Store In San Francisco – Prices are very competitive and John the owner totally knows his stock. I might wander in there and say "I'm looking for a wheat free kibble and it has an orange wrapper" and boom, Evo Kibble. Same way with anything I need even though the stock is hanging right there for anyone to see, if they are not too busy they will get you the item. Actually they will get you the item even if they are busy. There is also always someone to help me carry my order to my car if I have a heavy pac... read more
great store/prices, staff is hit-or-miss – The good: this store is well stocked, they have competitive prices, and most everything is easy to find. The male staff members have (in my experience) always been friendly, helpful, and knowlegeable. The bad: I went in a while back, looking for an Elizabethan-type collar for my dog. I asked for *exactly* what the vet had told me to ask for, and the clerk ignored me for a moment, then (when I asked a second time) said, "Oh, no... we don't have that." I quickly glanced around and jus... read more
Gone downhill since sold to new owners – I miss the former owners! I've been shopping at B&B since they originally opened and have continued to shop there after the new owners took over because the prices are still competitive (although they most definitely have increased). The new folks don't know their inventory, are unable to make recommendations and often just read aloud from the merchandise labels when asked the difference btwn brands. If you know what you want when you walk in, down to the brand and size, you'll do OK ... read more
B & B Pet Supply – This is a direct rebuttal to the previous review. We live a few blocks from B&B, and we've bought various items there over the past few years. After reading the negative review, I visited B&B to see if the problems mentioned actually existed, since we have had nothing but positive experiences there, under both the old and the new ownership. The minute I got in the door, the owner asked if he could help me find anything. When I told him what I was after, he immediately left the counter and found the item fo... read more
Change of ownership = very sorry move – 3 months ago the former owners sold the business and the new owners are horrible (an understatement I assure you). They are completely clueless about anything involving pets or how to run a business. First time I shopped there since the transition and they couldn't tell me where they had moved the ear cleaning solutions to. They also could not figure out how to work the register, it took them 15 minutes to figure out how to charge to my debit. The second time I went back, the owner lau... read more
Old fashioned Customer Service and Low Prices! – This store is family run. You feel better just knowing that you are supporting a small business. What's more the savings is truly amazing! What's more if they don't carry the product you want all that you need to do is just find them the SKU number of the item (say, browsing at an overpriced chain store ) and they will order it for you at a substantially discounted sale price! Now that is customer service! Example: I bought a very nice cat scratching post $15 cheaper then the ... read more
The BEST pet store I've ever been to – Fantastic. The prices cannot be beat. Everything is at least 25% cheaper than major chain stores, in MANY (treats, dry dog food, brand name leashes and harnasses) cases 50% less then a chain store. They have all the top brands, everything that your dog or cat will ever need or want. I live 10 blocks away and I go twice a week sometimes. The two owners are nice, helpful, and knowledgable, they know everything there is to know about each product they sell. Do yourself a favor and shop her... read more
Great on your wallet! – I have 2 cats and a dog. Since the dog is a puppy, we had to buy him everything inlcuding collars, leash, car set belt, treatsie ball, food, bowls, crate, etc, etc. And all the food, treats, litter, etc for the cats. We save so much every month by going to B&B. Cat carriers at Petco were for 39.99. Same one at B&B was 29.99. Everything is at least 25% cheaper if not more. And they have a great selection of everything! I am surprised that the owners even know the location of every single item in the st... read more
Frequently asked questions about B & B Pet Supplies
How is B & B Pet Supplies rated?
B & B Pet Supplies has a 4.6 star rating with 44 reviews.
When is B & B Pet Supplies open?
B & B Pet Supplies is open now. It will close at 6:00 p.m.
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