B & B Pet Stop's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

B & B Pet Stop

4.6

About this business

Location details

5035 Cottage Hill Rd, Mobile, AL, 36609, United States

Get directions
WeekdayScheduleStatus
Mon12:00 p.m. to 5:00 p.m.
Tue12:00 p.m. to 5:00 p.m.
Wed12:00 p.m. to 5:00 p.m.
Thu12:00 p.m. to 5:00 p.m.
Fri12:00 p.m. to 5:00 p.m.
Sat12:00 p.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.62,167 reviews
Select a rating
Macheal Robert's profile image
Macheal Robert 
recommend  Recommended
5 years ago
Rachel Wright's profile image
Rachel Wright 
recommend  Recommended
5 years ago

This place is a real gem! I've been shopping here for years, and always been greeted by the lovely people who work there. Today, I tried to order online for curbside delivery, and was contacted by one of the owners for a choice of a refund or product compensation on a product that was on sale. That is true customer service! Love you guys! 

Dennis Tredinnick's profile image
Dennis Tredinnick 
recommend  Recommended
5 years ago

I will say it is very refreshing To have a fantastic customer service experience. There was a slight problem but it was addressed and fixed. I was contacted by one of the owners they actually had a conversation with me and solved the problem to both of our satisfaction! It was nice they took the time out of their day to talk to me and even have a small conversation as well!! I send people to this local pet store and they actually value that. I definitely recommend paying them a visit! 

Tanya Yvonne Lambert-Burroughs's profile image
Tanya Yvonne Lambert-Burroughs 
recommend  Recommended
5 years ago

Great and very knowledgeable customer service! 

Heather Lacey Hobby's profile image
Heather Lacey Hobby 
5 years ago
Stephanie Nichole Biggs's profile image
Stephanie Nichole Biggs 
recommend  Recommended
5 years ago

Great customer service and a variety of pets and pet supplies! Very clean environment! 

Dennis Tredinnick's profile image
Dennis Tredinnick 
5 years ago
Clyde Cole's profile image
Clyde Cole 
6 years ago

Please share to get the word out::: Well, I am extremely disappointed in B&B pet stop. We went in yesterday to get water to do a small water change. Immediately after adding in the water they gave us, my two beautiful fish died. We took the water samples and fish up to B&B and they confirmed my tank had crashed. Due to their water. Today, my wife called seeing if they could comp us for our beloved fish ($12 on sale right now clown fish and my $15 Blue Damsel) or just one of them. Bill the owner, told me no, I can’t prove it ... read more

Gina Toland's profile image
Gina Toland 
recommend  Recommended
6 years ago

I adore B&B! I’ve been going to them since I was a child and I brought my children in just for fun throughout the years. I love the fact that employees are knowledgeable about their jobs. We have freshwater, saltwater tanks, dogs and cats and a bearded dragon and we have NEVER received bad advice over the past 20 years. Everyone always has a smile and the owners are amazing for being the driving force behind all this. #shoplocal 

Frequently asked questions about B & B Pet Stop

How is B & B Pet Stop rated?

B & B Pet Stop has a 4.6 star rating with 2,167 reviews. 

When is B & B Pet Stop open?

B & B Pet Stop is closed now. It will open tomorrow at 12:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com