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Bill, Sally, and Mary Trufant WELCOME you to B&B Pet Stop, Mobile, Alabama's FAVORITE family-owned pet store for 35 years. Come see our 14,400 square feet of Tropical Fish, Saltwater Fish, Cichlids, Goldfish, Snakes, Lizards, Birds, Small Animals, Ferrets, Gerbils, Hamsters, Hedgehogs, Rabbits, Rats, Mice and ALL of the supplies you need - including all major pet foods for DOGS and CATS. Where are the dogs + cats? We encourage people to "adopt, not shop" - but we have a vast selection of dog + cat supplies, along with premiu... read more
5035 Cottage Hill Rd, Mobile, AL, 36609, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 5:00 p.m. | |
Tue | 12:00 p.m. to 5:00 p.m. | |
Wed | 12:00 p.m. to 5:00 p.m. | |
Thu | 12:00 p.m. to 5:00 p.m. | |
Fri | 12:00 p.m. to 5:00 p.m. | |
Sat | 12:00 p.m. to 5:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
This place is a real gem! I've been shopping here for years, and always been greeted by the lovely people who work there. Today, I tried to order online for curbside delivery, and was contacted by one of the owners for a choice of a refund or product compensation on a product that was on sale. That is true customer service! Love you guys!
I will say it is very refreshing To have a fantastic customer service experience. There was a slight problem but it was addressed and fixed. I was contacted by one of the owners they actually had a conversation with me and solved the problem to both of our satisfaction! It was nice they took the time out of their day to talk to me and even have a small conversation as well!! I send people to this local pet store and they actually value that. I definitely recommend paying them a visit!
Great and very knowledgeable customer service!
Great customer service and a variety of pets and pet supplies! Very clean environment!
Please share to get the word out::: Well, I am extremely disappointed in B&B pet stop. We went in yesterday to get water to do a small water change. Immediately after adding in the water they gave us, my two beautiful fish died. We took the water samples and fish up to B&B and they confirmed my tank had crashed. Due to their water. Today, my wife called seeing if they could comp us for our beloved fish ($12 on sale right now clown fish and my $15 Blue Damsel) or just one of them. Bill the owner, told me no, I can’t prove it ... read more
I adore B&B! I’ve been going to them since I was a child and I brought my children in just for fun throughout the years. I love the fact that employees are knowledgeable about their jobs. We have freshwater, saltwater tanks, dogs and cats and a bearded dragon and we have NEVER received bad advice over the past 20 years. Everyone always has a smile and the owners are amazing for being the driving force behind all this. #shoplocal
B & B Pet Stop has a 4.6 star rating with 2,100 reviews.
B & B Pet Stop is closed now. It will open tomorrow at 12:00 p.m.
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