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B & B Pet Stop

4.6

About this business

Bill, Sally, and Mary Trufant WELCOME you to B&B Pet Stop, Mobile, Alabama's FAVORITE family-owned pet store for 35 years. Come see our 14,400 square feet of Tropical Fish, Saltwater Fish, Cichlids, Goldfish, Snakes, Lizards, Birds, Small Animals, Ferrets, Gerbils, Hamsters, Hedgehogs, Rabbits, Rats, Mice and ALL of the supplies you need - including all major pet foods for DOGS and CATS. Where are the dogs + cats? We encourage people to "adopt, not shop" - but we have a vast selection of dog + cat supplies, along with premiu... read more

Location details

5035 Cottage Hill Rd, Mobile, AL, 36609, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 5:00 p.m.
Tue12:00 p.m. to 5:00 p.m.
Wed12:00 p.m. to 5:00 p.m.
Thu12:00 p.m. to 5:00 p.m.
Fri12:00 p.m. to 5:00 p.m.
Sat12:00 p.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.62,100 reviews
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Macheal Robert's profile image
Macheal Robert 
recommend  Recommended
5 years ago
Rachel Wright's profile image
Rachel Wright 
recommend  Recommended
5 years ago

This place is a real gem! I've been shopping here for years, and always been greeted by the lovely people who work there. Today, I tried to order online for curbside delivery, and was contacted by one of the owners for a choice of a refund or product compensation on a product that was on sale. That is true customer service! Love you guys! 

Dennis Tredinnick's profile image
Dennis Tredinnick 
recommend  Recommended
5 years ago

I will say it is very refreshing To have a fantastic customer service experience. There was a slight problem but it was addressed and fixed. I was contacted by one of the owners they actually had a conversation with me and solved the problem to both of our satisfaction! It was nice they took the time out of their day to talk to me and even have a small conversation as well!! I send people to this local pet store and they actually value that. I definitely recommend paying them a visit! 

Tanya Yvonne Lambert-Burroughs's profile image
Tanya Yvonne Lambert-Burroughs 
recommend  Recommended
5 years ago

Great and very knowledgeable customer service! 

Heather Lacey Hobby's profile image
Heather Lacey Hobby 
5 years ago
Stephanie Nichole Biggs's profile image
Stephanie Nichole Biggs 
recommend  Recommended
5 years ago

Great customer service and a variety of pets and pet supplies! Very clean environment! 

Dennis Tredinnick's profile image
Dennis Tredinnick 
5 years ago
Clyde Cole's profile image
Clyde Cole 
5 years ago

Please share to get the word out::: Well, I am extremely disappointed in B&B pet stop. We went in yesterday to get water to do a small water change. Immediately after adding in the water they gave us, my two beautiful fish died. We took the water samples and fish up to B&B and they confirmed my tank had crashed. Due to their water. Today, my wife called seeing if they could comp us for our beloved fish ($12 on sale right now clown fish and my $15 Blue Damsel) or just one of them. Bill the owner, told me no, I can’t prove it ... read more

Gina Toland's profile image
Gina Toland 
recommend  Recommended
5 years ago

I adore B&B! I’ve been going to them since I was a child and I brought my children in just for fun throughout the years. I love the fact that employees are knowledgeable about their jobs. We have freshwater, saltwater tanks, dogs and cats and a bearded dragon and we have NEVER received bad advice over the past 20 years. Everyone always has a smile and the owners are amazing for being the driving force behind all this. #shoplocal 

Frequently asked questions about B & B Pet Stop

How is B & B Pet Stop rated?

B & B Pet Stop has a 4.6 star rating with 2,100 reviews. 

When is B & B Pet Stop open?

B & B Pet Stop is closed now. It will open tomorrow at 12:00 p.m. 

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