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B & B Pet Stop
- Pet Stores
- Mobile, AL
About this business
Bill, Sally, and Mary Trufant WELCOME you to B&B Pet Stop, Mobile, Alabama's FAVORITE family-owned pet store for 35 years. Come see our 14,400 square feet of Tropical Fish, Saltwater Fish, Cichlids, Goldfish, Snakes, Lizards, Birds, Small Animals, Ferrets, Gerbils, Hamsters, Hedgehogs, Rabbits, Rats, Mice and ALL of the supplies you need - including all major pet foods for DOGS and CATS. Where are the dogs + cats? We encourage people to "adopt, not shop" - but we have a vast selection of dog + cat supplies, along with premiu... read more
Location details
5035 Cottage Hill Rd, Mobile, AL, 36609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 5:00 p.m. | |
| Tue | 12:00 p.m. to 5:00 p.m. | |
| Wed | 12:00 p.m. to 5:00 p.m. | |
| Thu | 12:00 p.m. to 5:00 p.m. | |
| Fri | 12:00 p.m. to 5:00 p.m. | |
| Sat | 12:00 p.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
RecommendedWe had the best customer service today from Ethyn. He was so nice & went above and beyond to help us. We were in search of a ferret and although they didn't have any at the time, he called us a couple of hours later when a pair came in. They were brother and sister and had been together their whole lives so we of course adopted both. Ethyn was so helpful in helping us find all of the items we would need for our new babies. He answered every question I had and gave me some much information. He was very polite and even said he... read more
So amazing. Great staff that put on a lot of time with their pets. And they have great taken cares of pets that are very friendly! Definitely recommend. I have gotten a hedgehog from them and she is so so sweet and loving. Also they have great pet merchandise as well. Wonderful selection. thank you!!
Business response:
Julia - THANK YOU so much for your wonderful recommendation! We try really hard and it’s nice to be noticed!! #BBPetStopLovesYouRightBack
1st time going in B&B in years. always loved going in there as a kid so i decided id take my kids for my daughters birthday to view the animals. more people came in as we were looking at the snakes and 2 of your employees decided theyd tell us that we needed to back up and if we werent buying anything then we needed to leave. I was actually thinking about getting my daughter a small animal/fish for her birthday but you wont be getting my business anymore with employees like that. Thats not how you do business. then they deci... read more
Business response:
This is Sally Trufant, the General Manager. I am so sorry you had a bad experience. You're absolutely right - treatment like that does us no favors... I'm embarrassed and I apologize. With this Covid situation my Krewe is on the front lines every day and they're scared. Trying to get the attention of a big crowd requires "yelling" and it's even harder when you're wearing a mask! (Sometimes the message can come out sounding wrong.) All of this is so new and we're still working on our "crowd control training"... I hope you'll ... read more
I was extremely impressed with B&B Pet Stop! Even though they were very busy when I went in, someone made time to help me right away. They also seem to be diligent in enforcing policies to help keep everyone safe and healthy :)
They really take pride in caring for their animals! Cleanest pet store around. All of their fish are always nice and healthy.
Bear says “thank you!” for bringing his crunchies and fresh supply of Greenies to our door yesterday! Wonderful service and we can’t wait to shop or do one of your fun photo-op events in-store again soon! 😊
Prefect small scale pet shop with everything you would ever need for your pet and great prices. Good selection of freshwater and tropical fish.
Frequently asked questions about B & B Pet Stop
How is B & B Pet Stop rated?
B & B Pet Stop has a 4.6 star rating with 2,100 reviews.
When is B & B Pet Stop open?
B & B Pet Stop is open now. It will close at 5:00 p.m.
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