This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Avalon Townhomes
- Apartments
- Hampton, VA
About this business
Location details
2109 Newton Rd, Hampton, VA, 23663, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Dont do it Been here a year and they have been through 4 property managers. They have NO MAINTENANCE MEN AT THE MOMENT. Heats took 2 months to fix. Ac was broken 3 months had to call corporate for them to do anything. Never answer the phone. Its ghetto here. DO NOT RECOMMEND
Heating and cooling I have lived in the area for almost 2 years and the a/c does not work and the house is as hot as outside. I complained about the issue and they provided a portable unit. The portable unit caused and electrical issue that took almost a month to fix. Try to speak to someone about the issues is like speaking to a brick wall because you never hear back from anyone and when you stop by they always have to contact corporate and then the ball is dropped. Management has changed several times leaving the office in... read more
DO NOT MOVE HERE When I drove up, the first thing I noticed was both the trash and recycling receptacles were full and spilling over. Near the door were old paint cans and kitchen items (the sink sprayer and a tray from the refrigerator). Inside the house the blinds were mix-matched and did not fit the windows. In the back of the house was a container filled with old moldy water. I went upstairs in the main bathroom and there was water on the floor. The toilet was stuffed with tissue and would not flush. Also, it was not bol... read more
DONT MOVE HERE I moved into a townhome and within 2 months I was met with two major issues: My AC was completely broken and maintenance took MONTHS to fix it. The only thing offered during that time was a portable unit which made my electric bill go up MASSIVELY. The portable unit was also busted and leaked water all over the carpet in the smallest bedroom leading to major damage to the room. The other issue was a very serious water leak leading to MAJOR MOLD GROWTH. We could not use the cabinets at all in the kitchen above ... read more
Business response:
Thank you for your feedback. We're very disappointed to read you're less than satisfied with your living experience at Avalon Townhomes, and we sincerely apologize if you've felt uncomfortable in any way. We strive to provide excellent customer service and a clean and comfortable environment for current and future residents to come home to. We are sorry to hear that we did not achieve these goals for you. So that we can improve your living experience, we encourage you to please stop by the office at your earliest convenience... read more
Amazing property I just moved into my apartment about a month ago and it has been a pleasant experience. Venus,the leasing consultant, was very professional and made sure my move in was as easy as possible. Anything I needed fixed it was done the next day. Which was only 1 thing. They do seem to care about their tenants. They have small socials for the residents as well as socials targeted more towards the children. With the location and the size of the apartment the price is great. I would definitely recommend to family and... read more
Great Place Venus in the leasing office was great during my move in. I told them what needed to be fixed and it was done the next day. The young man that did my walk thru was professional and patient. It seems they have many events to stay in touch with their residents. The neighborhood is children friendly but still quiet. So far so good. Keep it up.
Horrible This is like the hood... manangement has been fired several times...maintenance takes months(not an exageration) to fix issues. Pest problems from day 1 of moving in..had to pay orkin myself to fix it. Leaking pipes..sockets that didnt work..gunshots at night and no help from management. Had to call code of compliance to possibly have them come out due to negligence. Dishwasher holds sitting rotten water. Pipes froze twice even when left dripping.pleaseee dont move here..this was a nightmare for my family. And from ... read more
Worst place to live I have lived here for two and a half years. We have gone through four different management companies. Each one claims they are going to do all kinds of things. Don't believe it. I have all kinds of problem in my apartment (window leaks, damage to wall do to water damage, holes in walls do to work that they have done) that is not getting fixed. Now we have new people in the front office and we have to go through everything again. The price of rent and space you get can't be beat but if something messes up ... read more
Worst place I ever lived. I advise you not to move there! It's like living in the projects.. They don't fix anything.. The water company called the apt. Office and told them I had a serious leak and my bill was as high as my rent no one never came to fix it People house get broke in and have home invasions. Save yourself from moving there. Management brush things under the rug.Maintanance is the worst and place don't interfere with there wine drinking time... So once again save yourself the heart ache... SMH...
Frequently asked questions about Avalon Townhomes
How is Avalon Townhomes rated?
Avalon Townhomes has a 2.9 star rating with 189 reviews.
When is Avalon Townhomes open?
Avalon Townhomes is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com