Autumn Leaves of Franklin

Keith C. 

on Birdeye

5 months ago

If you are reading this you inevitably are dealing with an enormous amount of stress! No one wishes Alzheimer's or dementia on anyone, we all try to care for our loved ones at home as long as possible, but when that care takes a toll on your own health, it's time to look for a professional facility that understands the special needs of their residents. This is Willow Springs! It is not a run of the mill retirement place, or an assisted living center. It is a place where loved ones feel safe, about where their relative is liv... read more

Peggy V. 

on Birdeye

3 years ago

This place is so dirty that there's poop on the floor and every possible surface is sticky and gross. The care staff do not answer call lights and no one ever answers the doorbell to let families in. It looks so nice on the outside but it is disgusting on the inside 

Merrilee W. 

on Birdeye

3 years ago

5 star reviews on Grace Point Place site from a year ago were posted by Director Lori and Shannon in sales to drive up ratings. Don’t believe it. You can tell the reviews are self serving. Lori ED actually brought her boyfriend Andreas to be Maintenance Director. Integrity much? There are openings for every position, so this company still has issues with leadership. Keep looking for your loved one or for a different employer.