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AutoOne
- Used Car Dealers
- Lancaster, PA
About this business
Here at the new Auto One, we take pride in providing friendly and honest service to the Lancaster community. Our friends and neighbors have been trusting us for their Pre-Owned vehicle buying needs for many years. Even those travelling from York and Harrisburg can make the short trip to Auto One for a welcoming used car buying event. Among Auto One's recent changes, our new facility will allow us to serve the community in a variety of innovative ways. The 11,000 sq. ft. building doubles the size of our previous sales floor. ... read more
Location details
1282 Manheim Pike, Lancaster, PA, 17601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had emailed this dealer first thing to let them know I was interested in seeing a vehicle. I did receive a response in a decent amount of time and was able to set everything up. I got there towards the end of the day and they couldn't find the keys or the paperwork I had requested. They finally found the key and let me test drive the car but the car was so dirty and smelled so heavily of smoke I got a migraine. They apologized and told me that they would be "bombing" the car and getting it fully detailed. I was told I woul... read more
Business response:
Steph,First, I want to apologize. At AutoOne, we strive to give our customers the best car buying experience possible and welcome constructive criticism. I would be happy to speak with you to discuss your concerns and do whatever I can to assist you in your car buying process. Thank you for taking the time to review your experience. Below, I have included the phone number where I can be reached. Thanks Again,Kenny OrozcoSales Manager717-295-9300
Got back to me promptly but when asked about depreciation of the vehicle expected in the next 1-2 years was advised to go do my own research.
car was ready to test drive when i got there. Salesman very knowledgable
Brian was very responsive to my inquiry and offered information on this vehicle and others that might fit my needs.
Dealer responded within minutes of my inquiry and was very pleasant. Car Fax provided promptly. Easy to work with.
They responded right away
They were great!
They let me know that someone was there about to buy the car and gave me some great suggestions for other vehicles.
Dealer worked with us to get the payments where we requested. They gave us a fair price for our trade and the salesman even came in on his day off to be able to fit my schedule.
Frequently asked questions about AutoOne
How is AutoOne rated?
AutoOne has a 4.3 star rating with 936 reviews.
When is AutoOne open?
AutoOne is closed now. It will open at 9:00 a.m.
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