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501 Washington Blvd, Laurel, MD, 20707, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 3:00 p.m. | |
Sun | Closed |
This is the worst service department with a Rediculous service manager not only did my sister have to wait 4fn hrs then told a lie about the mechanic . They never pulled her truck into the bay WTF The mgr MR. Klein has no balls couldn't even face her and apologize for this BS . He should be fired and they need to take care of her she now has to go back and waste her time again . Only offered to top off her truck man Screw That.
I so appreciate the honesty and integrity of the AutoNation Chevy Laurel service department. I know I'm in good hands every time I entrust my car into your hands. The repairs and/or service are always done perfectly and the charges are fair. Thank you!
Earl helped me tremendously he made my sister and I feel like family. I got my new van and my sister will be going back to buy a new car only from Earl and she will refer her son to him also. Great job Automation.
Horrible, I went in asked if they could get me in right away just because I needed my tires balanced they said yes, two and a half hours later I get my car back, all four of my brand new rims less than 200 miles on them were damaged from their tire machine! It would have been bad enough if whoever balanced them would have said something about damaging the rims but to put them back on like that and not say anything is unbelievable ! now I have to go back drop my car off leave it so they can send the rims out to try to be repa... read more
The worst service I ever experience. I would never recommend this dealership to anyone. I went in to get two tires for my Chevy 1500 truck. After checking the system the service rep said the tires were in stock and it will take about an hour because there was an oil change in front of me. After being there for three hours and I literally mean three solid hours I had to go and ask how long does it take to change two tires. It been about 4 days and I'm still not a happy camper.
Service center was courteous and quick. Took care of a recall issue with no probs and fixed a minor light issue at minimal cost.
AutoNation Chevrolet Parts has a 4.3 star rating with 1,720 reviews.
AutoNation Chevrolet Parts is closed now. It will open at 7:00 a.m.
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