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Autobell Car Wash
- Automotive
- Perry Hall, MD
About this business
We deliver a thorough experience that cleans and protects your car inside and out. Letting our professionals do the work let’s you move along with your day, feeling a sense of accomplishment. Taking care of the details is our way of taking care of you.
Location details
9706 Honeygo Blvd, Perry Hall, MD, 21128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:30 a.m. to 6:00 p.m. |
My daughter and I visited the Autobell Car Wash on ************ in **************, ** on October 28, 2021. When she pulled onto the conveyor belt, put the car in neutral, took her hands off the wheel, and removed her foot from the brake as instructed, there was a loud sound and the technician told her something broke and she would have to back up. They picked something up when she backed up. She pulled around the building and I noticed that the front, drivers side wheel cap was broken. The staff filled out a claim ticket and... read more
STAY AWAY!!! SCRATCHED AUTOMOBILE & WORST CUSTOMER SERVICE!!! DO NOT TAKE YOUR VEHICLE TO AUTOBELL IN GARNER! EQUIPMENT CAN SCRATCH YOUR VEHICLE! THEY WILL DENY A CLAIM IN MINUTES. THEY DENIED MINE BASED ON A YOUNG KID SAYING THEY ARE NOT AT FAULT . HE CLAIMED HE CHECKED ALL OF THEIR BRUSHES THAT WASHED MY NEW CAR & SAW NO DEBRIS, AS IF A PIECE OF DEBRIS CANNOT MOVE OR FALL OFF THE BRUSH AFTER IT' HAS SCRATCHED THE VEHICLE. MANAGER IS QUICK TO SAY THIS HAS NEVER BEEN AN ISSUE. YET OTHER REVIEWS SAY THEY HAD A SCRATCH OR DAMA... read more
Business response:
Thank you for contacting Autobell Car Wash. An investigation was done on site when the alleged damage was reported. Based on our investigation of the car wash equipment, the cars serviced before and after the customer's vehicle, and inspection of the vehicle in question, no evidence could be found supporting the damage claim. Autobell is not responsible for the damages to the vehicle. Caleb L****** District Manager Autobell Car Wash, Inc.
The outside was great. Paid extra for inside cleaning, they only cleaned part of the inside. Will not be returning
Business response:
Ms. ****** Thank you for contacting Autobell Car Wash. We apologize that your experience did not meet your or our expectations of excellence. Please return to the car wash any time during our business hours and speak with a manager, so that we may rectify the situation. Sincerely, Autobell Car Wash
I paid $47 at this establishment to have my car vacuumed and the interior wiped down. This price included "extra vacuuming". I did not expect a full detail job but what I got is something I could've hired a middle schooler to do. When they were done (it only took 10 minutes) it looked like all that had been done was the foot mats were vacuumed and the front panel console was wiped down. The areas between the seats were still awful and exactly how I left them, There was still dust all over the front dashboard, and I was told ... read more
Business response:
Thank you for contacting Autobell Car Wash. We are sorry your experience did not meet your or our expectations of excellence. In order for us to best assist you we will need to know which Autobell location your were visiting. Once we are able to determine which location you were visiting we can notify our senior management team. Thank you, Autobell Car Wash
I came in to receive a $30 car wash and left out with two flat tires. My car was driven into the bay by a staff member and when it came out both tires were flat on the driver side with rim damage and both valve stems completely broken off from the tires. Call had to get towed to nearest auto shop. Manager on duty straight up told me that he gets paid minimum-wage and doesn't know what to do and when I asked if we could speak to his boss the boss told him that he did not want to speak to us that it was not their fault.
Business response:
Thank you for contacting Autobell Car Wash. We are sorry too hear your experience did not meet your or our expectations of excellence. In order for us to best assist you we will need to know which Autobell location your were visiting. Once we are able to determine which location you were visiting we can notify our senior management team. Thank you, Autobell Car Wash
Me and my wife took our new cars their to be was as we did the ride thru .. we just had new tires and rims put on the night before brand new.. the lady directed my wife into the wash ..and her back tire hit the metal and jerked her car to the right .. I seen the rim hit the metal and put a chip in her rim also messed up 2 more rims as it scrubbed goin in ... we told the manager and he wanted to run it thru again ..we did not want to to prevent further damage but he said he had to to investigate.. so after a second time it ch... read more
Business response:
Thank you for contacting Autobell Car Wash. We are sorry too hear your experience did not meet your or our expectations of excellence. In order for us to best assist you we will need to know which Autobell location your were visiting. Once we are able to determine which location you were visiting we can notify our senior management team. Thank you, Autobell Car Wash
On April 13, 2021, I went to the Autobell Car Wash, 719 Church Street, Hendersonville NC. They offer several wash packages, starting at $18 up to $28. Their prices are higher compared to other local services, but I'd heard they do a great job. Selected Super Wash with Polish, Cost $25.61. At the booth where I made payment, I told the attendants that I really needed a good vacuum done. And pointed out there was sand on the back seat. After the wash, I walked around my vehicle and for the most part that looked fine. I was surp... read more
I had a free car wash coupon and they didn't give me their 100% effort as if I paid cash. they didn't vacuum under my floor matts no fresh car scents no oil on my tires didn't clean my windows it was just disgusting
Business response:
Thank you for contacting Autobell�® Car Wash regarding your recent visit. We apologize that your experience did not meet your or our expectation of excellence. We would like to hear more about your experience. Please contact us - providing the store location and the type of car wash coupon used - through our email ************@autobell.com. Thank you for your time and your review. Autobell Car Wash
Frequently asked questions about Autobell Car Wash
How is Autobell Car Wash rated?
Autobell Car Wash has a 3.7 star rating with 237 reviews.
When is Autobell Car Wash open?
Autobell Car Wash is open now. It will close at 7:00 p.m.
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