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Auto Imports, Inc

4.1

About this business

Location details

10050 Gulf Fwy, Houston, TX, 77034, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.1697 reviews
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Juanita's profile image
Juanita 
5 years ago

Great experience, very helpful. The car was clean and as described on there website. 

TyroneBoyle's profile image
TyroneBoyle 
5 years ago

This was my 1st car buying experience and Fred @ Auto Imports couldn't have been more helpful. In fact, his patience, helpfulness and customer service is why I chose to buy my Mercedes from his dealership! It was the best choice and I'm a happy customer. I'll definitely go there again! 

Alphonso's profile image
Alphonso 
5 years ago

Yes, The dealer contacted me promptly, I and my family are currently tying to take time off to travel to Texas to view and test drive it if it's still available. 

Business response:

We appreciate you and can't wait to meet you! 

Mike's profile image
5 years ago

Dishonest about the vehical in order to get me to drive an hour away to see a truck that had multiple mechanical issues they failed to inform me of . 

Business response:

I'm almost certain, you have the wrong dealer sir. All of our vehicles go through a multi-point inspection before we put them out for sale. Even still, No used vehicle is guaranteed to be perfect, but when discrepancies are brought to our attention, we do our best to accommodate the customer. 

Zach's profile image
5 years ago

Was told that they weren’t able to finance the truck because it was a truck. But they finance all the cars. ?? I don’t understand 

Business response:

Unfortunately we do not finance "all" vehicles. Diesel trucks go into the category of vehicles we unfortunately, do not finance. 

Robert's profile image
5 years ago

Very responsive and courteous 

Business response:

Thank you. For any of your vehicle needs,please don't hesitate to give us a call. 

Dennis's profile image
5 years ago

Good 

Guru1BP1S's profile image
Guru1BP1S 
5 years ago

Upfront and magnificent people they work with me to get what I want , sales guy was a stand up guy ,was very satisfied with my Ford f 250 , people you should check them out !!!!! 

Shimena's profile image
Shimena 
5 years ago

Went to go test drive spoke to Jarrod. I was unhappy with the way it drove, explained to him what was wrong, he became defensive and aggressive in his tone about the vehicle and I walked away from a cash deal with him. It not what you say it's how you say it.Bought a car at another lot 

Business response:

I'm very sorry that's the experience you had. I did not become defensive or anything. Just simply explained to you the issue, offered you to look at the problem, and a resolution. I left the ball in your court to choose and you decided you didn't want to leave a deposit without your mechanic being able to look at it. That's perfectly fine and your choice. Enjoy your new vehicle. 

Frequently asked questions about Auto Imports, Inc

How is Auto Imports, Inc rated?

Auto Imports, Inc has a 4.1 star rating with 697 reviews. 

When is Auto Imports, Inc open?

Auto Imports, Inc is open now. It will close at 8:00 p.m.  

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