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Auto House USA

4.8

About this business

We are a boutique family-owned used car dealership that sells high quality, well-maintained luxury vehicles all around the USA. Every car that we sell goes through our 120-point inspection at no cost. We work with a number of banks and credit unions, and we can get you the best loan options according to your credit. Please contact us to make a private appointment. Our family's mission is to give you a pleasant car purchase experience. 

Location details

1134 Broadway, Ste 1, Saugus, MA, 01906, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 8:00 p.m.
Tue09:00 a.m. to 8:00 p.m.
Wed09:00 a.m. to 8:00 p.m.
Thu09:00 a.m. to 8:00 p.m.
Fri09:00 a.m. to 7:00 p.m.
Sat09:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.81,034 reviews
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SpecialK24's profile image
SpecialK24 
14 years ago

Positive Experience – We were looking for an SUV with some warranty left on the car. After reading the reviews we were a little hesitant when walking into the dealership… but it was a nice surprise. The people working there are very knowledgeable and friendly. We drove a couple of different SUV’s and narrowed it down to a Lexus RX350. Even though they didn’t have the color we wanted in stock, they called us some days later when they got one. The SUV was a nice color and was just what we were looking for. We were still in a b... read more

frankie1113's profile image
frankie1113 
14 years ago

GREAT PLACE TO BUY – I recently bought a 2003 BMW X5 from Autohouse and I was extremely pleased with how professional and easy to deal with the staff was. The car I purchased is in mint condition inside & out, I couldn't be happier. I felt comfortable throughout the buying process & they were vary fair when it came to negotiating on a price. I financed the vehicle with a credit union they linked me up with & got an extremely low interest rate. I have all good things to say about Autohouse in Saugus & I recommend you purchase... read more

chmgman1075's profile image
chmgman1075 
14 years ago

Think Twice or Three times – My wife and I just bought a car from there in Dec. 2010. First glance nice low mile used cars, Salesman very relaxed, very knowledgeable. We found a car!!! went to sign the papers our extended warranty amount was more. They did work with us on that. NOW I smell something burning, So when I get the car inspected here in RI the mechanic tells me there is an oil leak somewhere near the turbo$$$ Leaks Windshield fluid(3 Gallons in a month) Blinkers don't stay blinking after 20+ blinks. Auto House was... read more

jsantoro's profile image
jsantoro 
15 years ago

Very Happy – I bought a 2004 BMW from Auto House and picked it up last week. Im very happy with the car and I know I got a great deal. The staff was great to work with and made everything easy for me. I walked in expecting to get the typical used car dealer games and these guys were completely the opposite of that. I never write reviews but I though I would take the time to write a little something about them because this buying experience was the definitely easier than any other car I have ever purchased. Thanks guys! 

AceC999's profile image
15 years ago

Worst Customer Service and Unreliable Vehicle – I purchase a vehicle from them 10 days ago. Upon test driving it, I noticed 2 defects (passenger side seat belt not working and rear passenger side door not opening). I brought it to the attention of the seller who assured me that it would be completely fixed by the time I picked the car up. When I picked up the vehicle, one of the defects was not fixed. It was the passenger side seat belt. Since they own a mechanic shop, I was advised to drop it off there. I called and made ap... read more

justin2747's profile image
justin2747 
15 years ago

The Absolute Best! – We've all heard of bad experiences buying used/pre-owned cars. This was certainly not the case at AutoHouse in Saugus. The staff was very helpful throughout the entire process, and had aggressive and transparent pricing. I am the happy owner of an 03 BMW 745i and I couldn't have had a better experience. Mike helped me through the entire transaction, talking with my insurance company, bank, the RMV - everything. I was very thorough and somewhat demanding, and he was happy to answer all of my questions so ... read more

kevjohnson25's profile image
kevjohnson25 
16 years ago

Honest Dealer, Great Service!!! – I had been on the market for a used Audi A6 for several weeks. After running into a series of unscrupulous dealers who tried to pull the old bait and switch on me (charge a low price to get me in the dealership then add thousands in fees and warantees), I had low expectations for Autohouse. I couldn't have found a more straitforward and honest used car dealer! The price listed was the price I paid! They even serviced the brakes on the car prior to selling it to me. I overpaid by a few hundre... read more

22lee's profile image
19 years ago

User review by 22lee – POOR SERVICE I WILL NEVER TAKE MY CARE THEIR ANY MORE BAD JOB NO EXPERINCE 

Frequently asked questions about Auto House USA

How is Auto House USA rated?

Auto House USA has a 4.8 star rating with 1,034 reviews. 

When is Auto House USA open?

Auto House USA is open now. It will close at 8:00 p.m.  

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