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Auto Glass Stop

4.3

About this business

Location details

112 N Riverside Dr #100, Ste B, Fort Worth, TX, 76111, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat7:30 a.m. to 12:00 p.m.
SunClosed
4.396 reviews
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Sam W.'s profile image
Sam W. 
7 years ago

This company did some work for us and had to come out to fix the repairs they did not do correctly. When fixing their own work, they damaged the paint on the exterior of the RV. Patty will not do what is right and pay to have the paint fixed and says they went have done beyond what is normal....but if you damage something or dont do the work correctly, how is that above and beyond? we wont do business with Patty and her team anymore. 

Paul R.'s profile image
Paul R. 
8 years ago

windshield was not properly installed as soon as I left the shop it popped out of place from the drivers side. Took it back within minutes and told me they couldn't do anything. Was told to come back with in 3 days. On the 3rd day it was raining and I found a small puddle of water on dashboard and floorboard. I took the day off work to resolve the issue but again they said they couldn't do anything. So I stood there until I got to talk to the owner. They tried to resolve the problem by just slapping glue to the inside of win... read more

ramirezpaulr's profile image
ramirezpaulr 
8 years ago

After I left a bad review on there Facebook page they either blocked me or just flat out deleted there whole page. I do not recommend these people very bad customer service and poor quality work. As soon as I left the shop the windshield popped out of place on the drivers side and wind started coming in. With in minutes I headed to the shop again only to be told they couldn't do anything. They said wait 3 days and then come back. Well surprisingly on the 3rd day it rained my headliner was wet and small puddles of water on fl... read more

James M.'s profile image
James M. 
8 years ago

First Off the business seems to be run by a young man who is being groomed by his Dad to run the shop. First mistake! He has zero customer service and problem resolution skills and show no work ethic. I took my Mustang in for a simple side window replacement. It all started when they came out to my business and replaced the glass. That part was awesome. Then everything went south from there. They used a knockoff/off-brand piece of glass that did not fit my Mustang. Noticed the wind blowing through a gap in the door on my way... read more

Budwin's profile image
8 years ago

First Off the business seems to be run by a young man who is being groomed by his Dad to run the shop. First mistake! He has zero customer service and problem resolution skills and show no work ethic. I took my Mustang in for a simple side window replacement. It all started when they came out to my business and replaced the glass. That part was awesome. Then everything went south from there. They used a knockoff/off-brand piece of glass that did not fit my Mustang. Noticed the wind blowing through a gap in the door on my way... read more

marlenastaley's profile image
marlenastaley 
9 years ago

Our insurance company contracted with Auto Glass Stop when our windshield cracked. First time they arrived with the wrong windshield. Second time they didn't show as planned (called to say they were on the way and then didn't show). After multiple phone calls, they ended up coming at 8:15pm. The employee damaged our vehicle in the process and didn't leave until 9:45pm. However, the reason I give them such a great rating is because of their customer service afterwards. Larry (the owner/manager) was amazing! Our vehicle was qu... read more

Guest96693's profile image
Guest96693 
14 years ago

trashed my truck and would not even fix what they broke. never again. good luck if you use the place 

toombstone67's profile image
toombstone67 
14 years ago

WARNING!! Do not take your vehicle here or let them come to you... They scratched the paint all around the window removing the glass, and then bent the molding around the window.. They have two kids doing the repairs that look like they just got out of jail.. When taking my vehicle back to the owner, he said there is nothing he can do... When I asked what about the scratches, he said "man you can't barley even see the scratches" Nothing I can do is all he kept saying... He tried to say that someone else had done it, but I ha... read more

BAD BUSINESS's profile image
BAD BUSINESS 
14 years ago

WARNING, WARNING, WARNING!!! – WARNING!! Do not take your vehicle here or let them come to you... They scratched the paint all around the window removing the glass, and then bent the molding around the window.. They have two kids doing the repairs that look like they just got out of jail.. When taking my vehicle back to the owner, he said there is nothing he can do... When I asked what about the scratches, he said "man you can't barley even see the scratches" Nothing I can do is all he kept saying... He tried to say that som... read more

Frequently asked questions about Auto Glass Stop

How is Auto Glass Stop rated?

Auto Glass Stop has a 4.3 star rating with 96 reviews. 

When is Auto Glass Stop open?

Auto Glass Stop is closed now. It will open tomorrow at 7:30 a.m. 

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