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30 years in the auto glass industry make us the experts of choice! We specialize in auto glass repair, windshield replacement, window motors, regulators & power switches, with fast, friendly and professional service at 80 locations nationwide. We also offer Mobile Service and Advanced Driver Assistance System (ADAS) Calibration. We provide a Lifetime Warranty, Low Price Guarantee, and hassle-free Insurance Jobs. *Call for availability in your area!
5 S Council Rd Suite A, Suite A, Oklahoma City, OK, 73127, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 2:00 p.m. | |
Sun | Closed |
The ladies here were very patient and polite with me and even though they were extremely busy she was constantly apologizing for my wait, we’ve had several windows replaced here and have always satisfied with thier work.
Nice people but I had a total botched job on my windshield. Had to return multiple times. Glass was not sealed properly so I had to leave it for 48 hours before getting a new one because they couldn’t remove the new glue right away. Left rubber pieces everywhere from the previous windshield seal. Owner had to redo the job. Driving predominantly highway miles, I have had many windshield replaced/repaired and have never had this kind of experience. Hoping this company gets thin… See more
Great experience. A mix up with the glass upon arrival but they we’re able to still make it happen SAME DAY. Took a little less than 2 hours. Thanks for everything
Worst place to get a window replaced! They broke my radiator for my door! I had to buy a new one an they gave me a “discount “ to replace it. I had to go back 4 Or 5 just so they can fix my window because it kept falling. Told me they didn’t put enough glue on the window. And it fell again. The guy comes to my house to fix it again after fall on me. And told me they gave me the wrong window an told bring the window back they would refund me. I called so I could get the Window taken out the Manger told me she’s not giving me ... read more
Business response:
Amber Butler, we’re sorry to hear about your experience at our shop. We truly apologize for any inconvenience that we may have caused you. Please visit us at autoglassnow.com/contact and one of our corporate team members will take a further look into your situation.
If you’re looking to get your glass here, I would steer far away. After the treacherous Norman hail storm, I called them and set up an appointment even called a couple times before to confirm they ordered my glass for the car & everything. I received 2 confirming texts the night before my appointment, drove 45 minutes with my grandmother following me for me to get there and them to tell me they accidentally sold my glass to someone else, and that I need to look elsewhere. SAVE YOUR MONEY.
If you're looking for timely professional service, keep looking. I should have. It was the 2nd response on Google and a bad idea
Business response:
Thank you for taking the time to bring this to our attention, Latricia. We're very sorry to hear you're not satisfied with our services. Unfortunately, since we were given incorrect information regarding your vehicle, the wrong glass was ordered, causing an unexpected delay on your replacement. Hopefully, the quality of our work will help overcome this setback.
Highly disappointed. Had an appt. scheduled at 10am and did not get done until almost 4pm! They kept giving me different times and making excuses. I was traveling and was supposed to be on the HWY but due to their poor service/ lack of promptness had to stay another night in OKC (not scheduled, but have a 10 hour drive!). My recommendation would be not to give customers an estimated time of completion (especially one so completely off). So disappointed. Don't be greedy and overschedule. Quality customer service is much more ... read more
Good customer service on the day I went
Business response:
Thanks for trusting us with your business, and taking the time to review us, Jacquetta!
I called and had a back glass for my truck ordered on Saturday 1/2/21 to be installed Monday 1/4/21. I called Monday morning and verified they had the correct glass. Called again Monday afternoon verifying that if I had my truck in by 3 they could have it done by 6 which they verified would not be an issue. I got the truck there about 2:50pm sat in the lobby for ~15 minutes w/o being greeted I finally got help and again verified the glass was there and the install time. The gentleman at the counter said a couple hours, he st... read more
Business response:
We highly appreciate you took the time to let us know about this, Tyler. Please accept our sincere apologies, as your experience couldn't be any further from the level of service we strive to provide. We are sorry us quoting and ordering the wrong part caused this inconvenience.
Auto Glass Now has a 4.2 star rating with 1,351 reviews.
Auto Glass Now is closed now. It will open tomorrow at 8:00 a.m.
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