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Auto Express

3.7

About this business

Location details

212 Russell St, Little Silver, MA, 01035, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
3.7346 reviews
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Doreen Demers's profile image
Doreen Demers 
recommend  Recommended
4 years ago

Minimal wait for inspection. Polite staff. 

Stephanie Lynne's profile image
Stephanie Lynne 
recommend  Recommended
4 years ago

Great service everytime! Currently here for a tire repair and due to Covid-19 I am choosing to sit outside since I have a young child who cannot wear a mask. The staff has been so nice and rushed my car right in to try to get me out ASAP. They even checked on us and asked if we needed a drink or anything since we’re outside in the heat. Was back on the road within 20 mins! Above and beyond! Will keep coming back! Thank you ! ⭐️⭐️⭐️⭐️⭐️ 

Heather Walsh's profile image
Heather Walsh 
recommend  Recommended
4 years ago

Mark here is amazing and has been helping me with my Mazda for months now. I needed a whole new engine and he worked with my warranty people over and over. Super helpful and explained everything so clearly 

Andrew Misiaszek's profile image
Andrew Misiaszek 
recommend  Recommended
4 years ago

Always great service, been a customer for years 

Tracy Lee's profile image
Tracy Lee 
recommend  Recommended
5 years ago

Alejandra at the front desk is amazing! My newly purchased car failed inspection. She called the online dealership and advocated for me. She explained that the seller illegally sold me the car and explained MA lemon laws to them as well. She was on the phone on my behalf for almost an hour. She went above and beyond. Before she helped me, she multitasked and handled so many phone calls all while maintaining a calm and professional demeanor. Exceptional service. 

Rose Mann's profile image
Rose Mann 
5 years ago

Came in for a Re inspection today. As a common courtesy ,if your inspection system is down and you suggest “our other location” (Amherst) please inform the customer that they will have to pay another $35 at that station before they drive there, wait in line for an hour and find out themselves. While at your place it would be free 

Nick Menard's profile image
Nick Menard 
6 years ago

Do not go here! The manager got pissed and was yelling at me when i had a question about why i failed inspection. After this waa done he came out to my car, failed to show me what was wrong, after which i told him this was horrible service and im leaving a bad review, guy yells at me while i leave and honestly i was pretty close calling the cops. 

Erin Go Bragh's profile image
Erin Go Bragh 
6 years ago

Brought my car in for brakes a couple months ago. A month later I go to jump my neighbor and realize the cap for the master cylinder is missing and there's a glove over it. Hmm. Okay. Find the cap in the battery tray, I put it back on, whatever. Today I blow a brake line. Take the tire off and the line was dry-rotted. Hey, thanks for letting me know, jeez. Great observational skills over there, ha. Also, paid for new rotors and didn't get them. Scam artists. 

Francisco Yunga's profile image
Francisco Yunga 
7 years ago

Frequently asked questions about Auto Express

How is Auto Express rated?

Auto Express has a 3.7 star rating with 346 reviews. 

When is Auto Express open?

Auto Express is open now. It will close at 6:00 p.m.  

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