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Austin Rent A Home

2.3

About this business

Our popularity in the rental house market creates a great property management formula that maximizes real estate investments while still providing great flexible and affordable landlord services. We strive to work within your needs, as this investment could be one of your largest. When I first started out, I grew my management portfolio advertising that I could take care of "problem tenants". With my prior knowledge of contracts, code and the eviction process, I was able to gain a good amount of properties evicting or gettin... read more

Location details

9600 Great Hills Trail #150w, Ste 150w, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.318 reviews
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Bridget's profile image
Bridget 
5 years ago

YIKES! David and his "team" are rude and passive aggressive. I am completely floored by the way they speak to potential tenants. He had an answer for everything and instead of apologizing and trying to amend the situation he made excuses for his team and himself and tried to blame us for his mistakes. They misspelled names and email addresses and then pointed to poor penmanship which is laughable at best and also horribly immature. Save your time and your money. If this man takes care of his properties the way he takes care ... read more

Business response:

There are a few things that need to be made clear before I provide the details in communication between Bridget, her roommate, her agent and myself. Bridget and her roommate had already signed the lease and emailed that they were excited to move into the property this Friday morning at 8:41am. Without speaking, texting or emailing Bridget, her roommate or her agent, I received a text from her agent that said that they wished get out of their signed lease agreement. All of this nonsense about being advised to not lease with u... read more

Krissie M's profile image
Krissie M 
5 years ago

I wish I would have listened to the reviews left about David and Austin Rent A Home. They are impossible to get on the phone and don’t reply to repair request and David will give you every excuse when you ask how someone who’s been in business for 15 years could have such horrible customer service. DO NOT RENT WITH THEM. They will ignore you and your maintenance request. Currently we’ve requested our hot water heater air conditioning dishwasher garbage disposal and locks be repaired but it’s been almost a month and no repair... read more

Business response:

Hi Krissie. We have and are currently taking care of your issues that remain. Unfortunately, my team did have some miscommunication with your roommate and I am not going to make an excuse for that. We have set forth the appropriate cures and hopefully you will have your home as you need soon. It is unfortunate that my team did not get to all of your issues as I would have liked. The appropriate forms of communication need to be handled per the lease. I believe this was part of the problem. I will respond to the integrity of... read more

Frequently asked questions about Austin Rent A Home

How is Austin Rent A Home rated?

Austin Rent A Home has a 2.3 star rating with 18 reviews. 

When is Austin Rent A Home open?

Austin Rent A Home is closed now. It will open tomorrow at 10:00 a.m. 

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