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Austin First Mortgage

3.6

About this business

Financing for buying a new, or existing home, land loans, commercial property, refinancing, and home equity loans. Specializes in providing financing for H1, EAD, F1, and J1 statuses. We are dedicated to deliver the lowest mortgage rate for Texas home-buyers regardless of the interest rate environment or pressures. We are committed to save customers money by our expertise and diligence. 

Location details

13284 Pond Springs Rd #204, Ste 405, Austin, TX, 78729, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6103 reviews
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JoyA's profile image
14 years ago

Great rates and great service – Nancy is a great broker -- they have great rates and service, I highly recommend them! 

cwang78750's profile image
cwang78750 
14 years ago

Best rate and great service – I have known Austin First Mortgage for many years. I had just done refinancing on my current house (the original loan was also through Austin First Mortgage). For me, it was automatic. I did not even need to shop around, since I know Austin First Mortgage has the best rate from the past dealing and word of mouth. However, I did get a call from my existing lender, in an attempt to retain me as the customer. The best offer they could come up with was a whole 0.50% higher. The service was just grea... read more

ray2010's profile image
14 years ago

AFM has been my mortgage broker 3 times in a row – I used AFM as my mortgage broker when I bough my house and them I refinanced the same house twice in a row. Thanks to James Wu and his assistants, everything was done professionally and virtually transparent. To process the mortgage, I provided all the information he wanted up front and simply waited for 3 to 4 weeks for the loan approval and a phone call from title company to sign on the dotted lines. James GFE had been accurate for the most part and for any inconsistencies... read more

Mike Threesi's profile image
Mike Threesi 
15 years ago

Wonderful! – I cannot understand these complaints, they did a great job for me, I got a great rate, excellent service, and I am very happy with my loan process. Christina was my processor, she was great, always on top of things. If I ever need another mortgage, I will use Austin First Mortgage, I also referred a friend to them recently, he too was very satisifed too, and then he referred anotehr, so believe me, it is all good! Great rate, great service, very friendly. 

David2010's profile image
David2010 
15 years ago

Re: the bad mortgage broker – I am surprised that Austin First Mortgage would charge you additional $500 beyond GFE you guys agreed upon. I purchased my house last year financing through Austin First Mortgage; and I just refinanced with them again for a lower interest rate. I have to say the impression that Austin First provided to me is professional, experienced and friendly. I am not saying I don’t believe you but from my experience and the responses from our friends who financed with Austin First, I cannot believe they co... read more

clzhang's profile image
15 years ago

the bad mortgage broker – Austin First Mortgage does not keep the promise of Good Faith Estimate. They charged me more closing cost (more than $500.00) than Good Faith Estimate when we close the loan. Please walk away from Austin First Mortgage. 

xwu2000's profile image
16 years ago

A comment from the broker response the last comment. – This is to response the first comment. I am the owner and broker of Austin First Mortgage. Austin First Mortgage is a discount broker closed/funded more than 800 loans in year 2008. We do not have any law suite and pending investigation by any regulation agency at this time. We have passed a few Texas Sacing and Mortgage Lending Department auditing/investigation and never have negetive result to our licenses. As a highly regulated business, the fee we can charge are regu... read more

jimbo69's profile image
16 years ago

Buyer Beware! – This is a first class sham shop. Processors new nothing of their business, lots of back door charges, and marketed products they couldn't support. Ended up costing me hundreds more than necessary. To top it all off, my address info made it onto marketing list faster than they could say gotcha! 

Frequently asked questions about Austin First Mortgage

How is Austin First Mortgage rated?

Austin First Mortgage has a 3.6 star rating with 103 reviews. 

When is Austin First Mortgage open?

Austin First Mortgage is closed now. It will open at 9:00 a.m. 

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