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Austin American-statesman

2.8

About this business

Location details

305 S Congress Ave, Austin, TX, 78704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.8208 reviews
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Felix Meyer's profile image
Felix Meyer 
3 days ago
Sanjay Singh Negi's profile image
Sanjay Singh Negi 
2 weeks ago

Zach Dell, I saw you will be using this building for batteries storage. I just have a request. Please kick laz parking out of here as soon as you get a chance. 

Julia Rose's profile image
Julia Rose 
3 weeks ago

I could see a class action lawsuit against this paper in the future. They don’t let you cancel, if you email they don’t respond and if you call they just hang up on you. There is no way to unsubscribe, what an awful unethical way to run a business. Charging someone’s card without their consent is literal theft, it boggles my mind that this company hasn’t been sued yet. 

Zuzana Sekerova's profile image
Zuzana Sekerova 
4 weeks ago

TL;DR Signed up for subscription. No online option to cancel. Called in, got hung up on twice refusing to cancel my digital subscription. A bit more details: I recently signed up for a digital subscription with the Austin American-Statesman, but quickly decided I did not want it to renew in the future. When I tried to manage my account online, I discovered there was no option to make changes or cancel digitally. The only option provided was a phone number. When I called the next morning, the first representative I spoke with... read more

Paula H's profile image
Paula H 
a month ago

Poor customer service for online services. I was charged $98 for a service I don't remember signing up for and the customer service agents refused to help me stoo that payment. The "supervisor" I spoke to interrupted me and became aggressive when I asked where their call center was located. Please be careful signing up for trials. This should be illegal. 

Frequently asked questions about Austin American-statesman

How is Austin American-statesman rated?

Austin American-statesman has a 2.8 star rating with 208 reviews. 

When is Austin American-statesman open?

Austin American-statesman is closed now. It will open tomorrow at 9:00 a.m. 

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