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Aurora Health at Home
- West Allis, WI
About this business
Visiting Nurse Association, a division of Aurora Health Care, is a nonprofit organization that provides home care services to residents in eastern Wisconsin. Its services include hospice care, palliative care, home medical equipment and supplies, mobile meals, in-home health monitoring, adult day care and parish nursing. VNA care is paid for through private insurance, Medicare, Medicaid and self-payment. Its parent company, Aurora Health Care, is a nonprofit Wisconsin health care provider that offers care at sites in more th... read more
Location details
11333 W National Ave, West Allis, WI, 53227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I do NOT recommend Aurora at Home for your respiratory needs. I'm on oxygen since January 2025. On Aug 21, 2025, i called to reorder tubing & cannula. You never get someone to answer your call. Calls go to voicemail. By Monday August 25th, I've left 4, count them 4, voicemail about my order. They say all calls will be returned. My husband drove to the office. All locked up. The warehouse person told my husband that everyone works from home. He will ship order today 8/25. I still have no phone call, no tracking my order, no i... read more
Awful, no compassion or care
All of the CPAP comments are true. This organization is absolutely criminal. I just got 2 bills for the exact same pieces of CPAP gear. The first bill was for $387 and the second bill was for $107. I called and they said they had to wait for the bill to go through insurance. These CPAP masks are at most $100 or so online. The rep I spoke to even said they had originally charge $585 or so to the insurance company for the one they billed me $387 for. This is a grift. Even what they are charging insurance is a ripoff. Even with... read more
I want to warn future customers and confirm that the other bad reviews are accurate. I have been using Aurora Health at Home for a year. Never received a bill, consistently was sent the wrong supplies, and then received communication from a collections agency that I owed several hundred dollars. You’ve been warned.
They don't pick up the phone - they will robo call you but they don't have staff to answer the phone.
Frequently asked questions about Aurora Health at Home
How is Aurora Health at Home rated?
Aurora Health at Home has a 1.5 star rating with 102 reviews.
When is Aurora Health at Home open?
Aurora Health at Home is closed now. It will open tomorrow at 8:00 a.m.
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