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Aurora Health at Home
- West Allis, WI
About this business
Visiting Nurse Association, a division of Aurora Health Care, is a nonprofit organization that provides home care services to residents in eastern Wisconsin. Its services include hospice care, palliative care, home medical equipment and supplies, mobile meals, in-home health monitoring, adult day care and parish nursing. VNA care is paid for through private insurance, Medicare, Medicaid and self-payment. Its parent company, Aurora Health Care, is a nonprofit Wisconsin health care provider that offers care at sites in more th... read more
Location details
11333 W National Ave, West Allis, WI, 53227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awful, no compassion or care
All of the CPAP comments are true. This organization is absolutely criminal. I just got 2 bills for the exact same pieces of CPAP gear. The first bill was for $387 and the second bill was for $107. I called and they said they had to wait for the bill to go through insurance. These CPAP masks are at most $100 or so online. The rep I spoke to even said they had originally charge $585 or so to the insurance company for the one they billed me $387 for. This is a grift. Even what they are charging insurance is a ripoff. Even with... read more
I want to warn future customers and confirm that the other bad reviews are accurate. I have been using Aurora Health at Home for a year. Never received a bill, consistently was sent the wrong supplies, and then received communication from a collections agency that I owed several hundred dollars. You’ve been warned.
They don't pick up the phone - they will robo call you but they don't have staff to answer the phone.
This company is the absolute worst! A box shows up 14 months ago with CPAP supplies, which I never ordered. The reservoir was the not for my model. It took days to talk to a human. When I finally did, I was told I wouldn't be changed for the reservoir. I got my bill a year later, yes a year! Of course they charged for the reservoir. When a human finally called me, I was told, my bill still had to go thru insurance. Yesterday, I got the same bill saying it was late. I had no problem getting through to billing, I was told it w... read more
Frequently asked questions about Aurora Health at Home
How is Aurora Health at Home rated?
Aurora Health at Home has a 1.5 star rating with 101 reviews.
When is Aurora Health at Home open?
Aurora Health at Home is open now. It will close at 4:30 p.m.
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