Aura Laser Skin Care

Binky B. 

on Citysearch

10 years ago

Save your money. Save your time. Complaining will bring wrath on you. Please read reviews of this company before you decide whether to use them or not. 

heart2heartgifts 

on Citysearch

11 years ago

I purchased a coupon at Aura Laser in Kirkland. It was for Three IPL fotofacials and three microdermabrasions. Trying to book an appointment is consistently a challenge - extremely limited times open, and RUDE people booking the appointments. After FINALLY getting an appointment, I was consistently met with rude, disinterested staff. The last time I was in the "technician" told me she would 'push extra hard' on the IPL equipment to make sure the IPL worked. This is unreal - she hurt my face and any idiot knows pushing an IPL... read more

Anna T. 

on Citysearch

12 years ago

After purchasing a coupon on Groupon-Aura Laser Skin Care-“Three IPL fotofacials and three microdermabrasions,” I called and made an appointment with Aura Laser Skin Care for IPL. Finally, almost after a month waiting (coupon good for 3 months only), I was delighted to do my Fotofacial. To my surprise, after filling out all the paperwork and waiting for an additional 30 minutes in the waiting room and 10 minutes in the technician’s office, they refused services because I did not have a doctor’s permission note. Groupon did n... read more

Chenda N. 

on Citysearch

12 years ago

My negative experience is with management, not the staff or service that I've received. MATTHEA was the sales manager that I dealt with for over a month who was not honest with me and when I wanted a refund on an unused pre-paid service of $500. It's been over a month and after calling her over and over for over (half the time she was available), I still have not received a refund up to this day. When I was able to reach her, she would give me excuse after excuse on the status of the refund and then would blame others withou... read more

Tasha M. 

on Citysearch

12 years ago

Love these guys. Just purchased their groupon for laser hair removal for my legs. This is my third groupon with Aura. They are very consistent and caring. I tried a couple of other medical spas with groupon before and neither compares to them. I guess that's a part of the reason they were voted Best of 2012. Tash 

kimcad 

on Citysearch

12 years ago

least painful laser hair remvoal!! Brand new equipment – I recently started my Bikini laser hair remvoal sessions again, because of some incompetent technicians i had seen at other clinics! I had 4 treatments elsewhere and all with minimal results. Aura Laser Skin Care was referred by my friend who sees the medical esthetician there. I decided to go and see what they have to offer. I felt very comfortabel the clinic is immaculate. The medical esthetician is very knowledgeable, with 18 years experience in clinical skin care. ... read more

Amy K. 

on Citysearch

12 years ago

I had an unpleasant experience with this place when I purchased a groupon. When I was there for my 4th visit, the tech and I were the only ones in the place, and she was confused about the area being treated. Then when we cleared that up, she said she couldn't do the area that had been being treated THREE times before or she would be fired. She was already running 20 minutes behind, and I had to get back to work, so I left. I emailed the manager, who said that her employee told her that I had "thrown things and threatened he... read more

Lynnette H. 

on Citysearch

12 years ago

I received a gift card for $200 for Christmas from my aunt who has been going to Aura Laser for months. I applied the card towards a package of laser hair removal for my chin area. I already had my first treatment there and there is nothing negative to be said about this place. It is very clean and tidy. The staff is professional, and the tech was good and knew her stuff. As far as the treatment is was virtually painless. It is too early to comment about the outcome of my hair removal treatment since I just started. My aunt ... read more

Shawna M. 

on Citysearch

12 years ago

This place is by far the most unprofessional skin care salon I have ever been too! The manager Katy is an absolute hot mess and poor excuse for the title of manager. When I complained of the absolute crap customer service, she ripped up my apt. card and told me she has reserved the right to refuse service to me. I still have three already paid for lasers left. It is to bad because Dr Garcia is a great guy but I'm certain Katy will run this place into the ground. Who you choose to employ makes all the difference in the world.... read more