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Dean Team Volkswagen is a St. Louis County new car dealer and used car dealer.
10230 Manchester Rd, Kirkwood, MO, 63122, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
Hi Brandon, I apologize that you didn’t have a great experience with your vehicle service. We have made several changes in our service department to make sure our response time is faster and more efficient. Please feel free to contact me directly so we can make sure you have a better experience going forward. Thank you. Chris Cass Vice President and General Manager, 314-965-7711
If I was the owner of this dealership I would terminate the sales manager. Let me walk out the door over asking for $200 off to get a used auto detailed that was dirty inside. He wanted to pay his employees to detail it the next week.
Business response:
Hey Chris, sorry you were disappointed with our service. We like the purchase experience with Audi Kirkwood to be the best it can be. We always make sure our vehicles are clean before delivery and at the same time perform a final vehicle inspection to make sure you are totally satisfied with your purchase. Please feel free to contact me to discuss how we can make your experience better next time….Chris Cass Vice President and General Manager, 314-965-7711
Well your techs figured out in one day what the techs in Italy took over 3 months messing around and not fixing my car. 2 weeks down and not another CEL. Thanks!
Audi Kirkwood has a 4.3 star rating with 111 reviews.
Audi Kirkwood is open now. It will close at 6:00 p.m.
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