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1900 S Figueroa St, Los Angeles, CA, 90007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
One advisor Valentino is fine but this dealership is awful. Issues come up, they do the best they can to waive you away and skirt responsibility. If there is an issue they'll just shrug and tell you to take it up with corporate. My second Audi but definitely my last.
This dealer used to be the best Audi dealer in town until it recently got sold out. I have been trying to get someone on the phone for over a week now with no luck and this was to get information on what my next service consists of. I probably called around 30 times without success and left voicemails, messages with employees for the service department or service manager Craig and no call backs. I even texted them and I got a reply from someone telling me my next service would be $340. I called a few times again and I finall... read more
Over 90 Days Without a Title or Registration – An Unacceptable Experience with Audi Downtown Los Angeles As a healthcare professional and a returning Audi owner, I expected the level of professionalism, integrity, and customer service associated with the Audi brand. Instead, my experience with Audi Downtown Los Angeles has been one of the most frustrating and disappointing vehicle purchases I have ever encountered. Living in Alaska requires dependable transportation, and purchasing a vehicle from an out-of-state dealership s... read more
TLDR, incompetent service, go to Santa Monica Audi service department. They are waaaaay more competent, they get back to you the next day and they give you a car rental until your’s gets fixed.
Audi Downtown LA has a 4.3 star rating with 967 reviews.
Audi Downtown LA is closed now. It will open tomorrow at 9:00 a.m.
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