This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Audi Bellevue
- Car Dealers
- Bellevue, WA
About this business
If you are searching for an Audi dealership on the Eastside, then look no further! Audi Bellevue is your premier Audi dealership serving the Bellevue, Redmond, Kirkland, Sammamish, and Mercer Island areas. Conveniently located a few blocks from Downtown Bellevue, and just up the street from Lake Bellevue on 120th Ave NE, we offer all of the latest Audi models, as well as maintenance and repair services, and OEM Audi parts. Whether you are interested in a luxurious yet practical SUV like the Q5 or Q7, a premium sedan like the... read more
Location details
1533 120th Ave NE, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
After dealing with a salesmen over the phone I was told that "today only" I would get a very large discount on a vehicle I have had my eye on for a while. After confirming it with him, and asking to speak with his sales manager to verify (who was on lunch apparently) I against my gut believed him and canceled a sale I already had in place. After losing an $800 deposit on a vehicle I was in the middle of finalizing I made the hour drive to Audi of Bellevue only to be told that they didn't mean the vehicle I wanted, they meant... read more
Business response:
Bryan, we are deeply disappointed by your experience at Audi Bellevue. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (425) 249-7388 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
RecommendedI have not purchased a car here, just took my 2017 A4 for maintenance. I had a strange rattle noise that they couldn't find and I was disappointed. Took the car back (during COVID) for an oil change and asked if they could check again for the rattle. They found and FIXED it (was driving me nuts), and did all the scheduled maintenance. The service advisor thanked me for my business and said he was sorry they didn't find the noise the first time. It really did make a difference to me that he acknowledged the problem. Very happ... read more
Audi Bellevue offers exemplary service and outstanding quality. I always have a great experience when interacting with the staff! Keep up the good work.
Business response:
Kaleen, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Bellevue. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Great place to get your car serviced. Dan R. is a great customer technician.
My wife leased a 2020 Q5 in March after the Sales Manager assured her they'd take care of her 3 remaining lease payments for her MDX. They LIED and instead reduced the total lease by the corresponding dollar amount. They just shoved a bunch of papers in front of her and told her she could return the supposedly paid off MDX at her leisure. This caused her to "miss" 3 payments and impacted her credit. All because the Audi Sales Manager lied to make a sale. We reached out to BBB and the WA Attorney General for deceptive busines... read more
Extra friendly and professional.
I walked into the showroom to enquire about the Audi Q5. Had a really bad experience. The salesman was too pushing and keen to sell off one particular black colored vehicle and kept lying saying the packages I was looking for wasn’t available in any other vehicle in the inventory. But the online inventory was showing another vehicle in blue color which I preferred. The negotiation also did not go very well. They just wanted to push me and if I contacted the manager on phone, he kept cutting my phone. Horrible customer servic... read more
Daniel was courteous from the moment he introduced himself to me through the whole experience. He kept me informed while they were working on my car. The service department was very clean and with Covid precautions they had hand sanitizer and wipes located throughout the shop.
they have had our car for a week, keep asking us what we can afford, and still havent fixed the car 7 days later. They dont communicate, and they dont tell the truth
Frequently asked questions about Audi Bellevue
How is Audi Bellevue rated?
Audi Bellevue has a 4.4 star rating with 4,663 reviews.
When is Audi Bellevue open?
Audi Bellevue is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com