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Auction Direct USA Raleigh Service Department
- Automotive
- Raleigh, NC
About this business
Location details
7601 Glenwood Ave, Raleigh, NC, 27612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
They had a nice selection of cars and I think I got a great deal. It was a little overwhelming honestly with how much is available but everyone was patient with me! The gentleman I worked with was well trained too, very informative.
When I came in here to look around I was very pleased. The salespeople were actually interested in what I wanted versus trying to sell me something they favored. Highly recommended if your looking for a quality used car.
The sales process was streamlined and easy. My salesperson was extremely helpful and pleasant to work with. He even drove me home with my old car so I could switch my belongings into my new truck!
No fuss, no muss! We found out car, test drove it, signed the papers, and drove the car home. The customer service here was excellent.
The employees that I dealt with seemed to have my best interests in mind. They weren't pushy and didn't try to talk me into something that didn't align with what I wanted. I was able to shop on my own, and ask questions when I needed to. It was a good experience.
The car is in great shape, but the customer service ruined the experience for us. The sales person misinformed us financially on multiple levels and ended up costing us hundreds more than necessary. When I called to complain they did nothing about it saying it was out of their hands. For a place that prides itself on customer service, we found it to be misleading and then they did not stand behind the information they falsely provided for us.
Bought a car - paid cash. It took a week to get them to give us the car! They had a few minor repairs to make & almost every day they'd say it was ready & we'd take time out of our busy schedules to go there to find NOTHING had been done to the car! They didn't call us, we had to call them to check on the car. We finally got so ugly with them that they made the repairs & got the car to us after a week of having a lot of our $. Now it's been several months & we go to renew the tag & find out that the car has no title register... read more
Frequently asked questions about Auction Direct USA Raleigh Service Department
How is Auction Direct USA Raleigh Service Department rated?
Auction Direct USA Raleigh Service Department has a 4.9 star rating with 73 reviews.
When is Auction Direct USA Raleigh Service Department open?
Auction Direct USA Raleigh Service Department is open now. It will close at 6:00 p.m.
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