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At&t Store
- Mobile Phones
- Cedar Hill, TX
About this business
Location details
352 N Hwy 67 Suite E, Ste E, Cedar Hill, TX, 75104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I’ve had issues with AT&T since July! I went to the Fulton store to upgrade my phone. I wanted an IPhone 11 Max. The girl said if I got an IPhone 11 then it would only be $300 so I agreed and said that was fine. She kept trying to push me opening a new line the whole time and I refused because it’s just me on my account. Left with a brand new phone she said when I left I would have to call customer service to transfer my insurance from my old phone to my new one. First red flag! I received my next bill and it was $270! Mind ... read more
Business response:
Hi Sierra Deems. We work hard to staff our stores with knowledgeable and friendly associates. Our number one goal is to provide you with an exceptional customer experience. We will work with our employees to ensure you are provided with the great experience you deserve. We sincerely appreciate you and all our customers!
First, this is the only option in Williston as far as a store. Second, If you need to use the restroom as a paying customer they will NOT let you. I have been to different stores in different states and never had this experience. I had to drive to a gas station to go pee: 🙄🙄🙄
Brand new customer to AT&T. Transferred 4 lines over yesterday December 6, 2020. I was planning on doing this online since I am 8 months pregnant but thought it may be easier to port everything over by going into the store. I had a great experience with the rep until I left and realized I never received an email of my receipt for my payment for the new phones. I went to create an account online thinking I could view it there. I was not able to create an online. I remember I h... Continue Reading
att says you need an appointment and then you get here and the guy said it didnt matter if you have an appointment, you have to wait for others who got here first, which would be fine but why wait 3 days for and available appt just so it doesnt matter if you have one or not. also the guy that "helped " us didn't know what he was talking about. he said we can only get what we needed over the phone even tho several cs reps told us we needed to go in the store. So wasted our time here and ended up going to the att in gulfgate s... read more
Several attempts at getting internet at my home! Maybe the 4th time works!
RecommendedWas in today to upgrade my phone. Perry helped me decide on my new phone and also transferred all my contacts and apps from my old phone. Super easy transaction !!
Business response:
Hi Susan, thanks for the review we're so happy to hear about your experience with Perry. Thanks for stopping by and we hope to connect with you again soon!
RecommendedAveta, that works in the at&t store in McComb treated us very well. Great personality and very friendly and helpful. Thank you Aveta!
Business response:
Hello Barton L. Ravencraft Thank you for leaving us a review! We are happy that Aveta provided you with such a great experience. We definitely agree that she has a great personality! Please come see us again soon! Happy Holidays, Nick Nations, Area Manager
RecommendedGreat customer service. Team members are very knowledgeable and act quickly to help your needs.
RecommendedI cannot speak highly enough of Jaimis. Our issues were not easy to resolve and extremely time consuming. Jaimis handled it graciously. I shall be a customer for life.
Business response:
Hi Mary! Our number one goal is to provide you with an exceptional customer experience and we agree that Jaimis is pretty special! So happy to hear he took such great care of you. Visit us again soon.
Frequently asked questions about At&t Store
How is At&t Store rated?
At&t Store has a 3.6 star rating with 363 reviews.
When is At&t Store open?
At&t Store is closed now. It will open at 10:00 a.m.
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