At&t Store's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

At&t Store

3.7

About this business

AT&T, serving over 81 million wireless customers 

Location details

352 N Hwy 67 Suite E, Ste E, Cedar Hill, TX, 75104, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7324 reviews
Select a rating
Olive Conday-Brown's profile image
Olive Conday-Brown 
4 years ago

POOR CUSTOMER SERVICE My husband went into this location to remove his number off my account, Brad CANCELED My account in Error as they say. I’m very confused with how this could happen when I went to this location 2 days prior to place a note on the account. And on that same day called again to make sure the note to remove my husband number was available. Brad speaks with the manager after he canceled my account ,Tavia B which works on the account and states she will allow me to speak with her boss T. J. Because she was blo... read more

Morgan Thomas's profile image
Morgan Thomas 
recommend  Recommended
5 years ago

Customer Service was great and Bo was very patient and helpful!! 

Natasha Wright's profile image
Natasha Wright 
5 years ago

They do not listen to their customers! Did not want to give me the phone I wanted. Kept telling me to wait till Friday for some other new phone coming out. I told the sales rep I’m having issues with my current phone and that I need a new one today. I wasn’t worried about the newest phone coming out. And he was not trying to listen nor was trying to go see if they had the phone I wanted. Acting like it wouldn’t be the phone I want. I walk out of there highly upset!! Learn to listen to what your customer want for a change!! I... read more

Silvia Delphin's profile image
Silvia Delphin 
recommend  Recommended
6 years ago

Great customer service from JT!! 

Damian Ortiz's profile image
Damian Ortiz 
6 years ago

These idiots cut my prepaid service off two weeks early cause I refused to pay for a following month cause of their crappy service. So I kept their equipment and let my account go to collections and only paid 80 of a 500 dollar bill cause of the equipment 🖕 

Brenda Roberson Berry's profile image
Brenda Roberson Berry 
6 years ago
Shangra Freeman's profile image
Shangra Freeman 
7 years ago

This store is terrible !! Have exchanged my charger out several times because they are Apparently made poorly, just replaced my phone to a Samsung 8+ a few months ago and charger went out already and the some what store manager SOUK argued with me telling me I needed to go to Samsung!! Just for a charger the damm phone came from this store I've never been told that and like I said this not the first charger I've taken back evetytime I go in this location they screw up my account Hate I left Tmobile for this company ...FYI I ... read more

Karen Skinner's profile image
Karen Skinner 
8 years ago

Super CORPORATE location...Jacob Mireles along with the manager, Debbie worked diligently to help straighten out what another "authorized" retail store didn't want to do for me. Ask when you go in a store...corporate was definitely more interested in making things right. Thank you Jacob and Debbie! 

Christy Fisher Adley's profile image
Christy Fisher Adley 
8 years ago

It sucks. Poor service last 7 months. Internet stopped working sat morning, someone was suppose to come out this morning. They came & left- I never saw anyone, still not working. Now I have to wait again. I should have switched company's sat, when it went out. Poor customer service 

Frequently asked questions about At&t Store

How is At&t Store rated?

At&t Store has a 3.7 star rating with 324 reviews. 

When is At&t Store open?

At&t Store is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com