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Associated Property Management LLC
- Property Management
- Seville, OH
About this business
Location details
5090 Park Ave W, Seville, OH, 44273, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible maintenance company. If you move here be ready to be talked to disrespectfully, repairs done sub standard if at all and false promises. My question is why the board doesn't see this. Some of my best friends and neighbors have moved due to these fhings. I myself and still waiting for things to be done as we speak. I send emails to them and others for documentation of these atrocities. If after 27 almost 28 years living here it has never been this bad. Oh and if 1 thing is wrong with your property they go after you li... read more
Business response:
As managing agent for the Association, we work at the direction of the Board of Directors. We are a bit confused as to the review because one of our Team Members had a pleasant 11-minute conversation with the owner regarding a tree stump. I would ask that the owner please contact our office and ask for the Manager's Supervisor to discuss any outstanding issues.
We havent even started with them and it has been terrible. I tried to set up auto pay and they charge a fee for that. I hope our association does not stay with them for long
Business response:
Our company offers multiple ways for our clients to remit payments. Some of those options are free and other options have a third-party processing fee associated with them. We will have a team member reach out to you to review all of our payment options.
This is the worst property management company ever. We had damage to our property that is caused directly by their unprofessionalism and negligence. There are so many examples, the latest one being snow removal issues (we can't leave our home for 2 consecutive days).
Business response:
We understand your frustrations regarding the snow removal service during the most recent heavy snow storm. The association has a contract with a snowplowing vendor. APM does not perform the plowing services nor select the vendor. However, APM has been in contact with and advised your ***** of ********* of the service gaps and the current options to move forward. If there is continued clean up needed, please let us know. Additionally, as we stated in prior correspondence and based on the pictures you provided, please remove ... read more
We have been continuously harassed by a neighbor that doesn't like us and their board member friend with false complaints and fines. We are not the only family this is happening to after speaking with some neighbors. The property management company refuses to investigate or show proof of such claims. They are rude when you call and refuse most times to respond. The rules change constantly over here and their are different rules for different people. If they see you parked outside for even a minute to unload groceries through... read more
Business response:
The owner lives in condominium association that is governed by a ***** of ********* that is tasked with following/enforcing the Associations Governing Documents. While the owner has written this review against APM and requested APM to remove fines, the owner should know that APM is managing agent for the association and works at the direction of the *****. If the owner would like to discuss enforcement actions/procedures/fines the proper channel would be to request a hearing with the ***** thru our office. As far as any main... read more
They take your money but do not oversee that anything gets done. Per email they have admitted no landscaping was done, no brush hog was done (missed) and yet charged our community for it. Yes, over 10,000. Now they want more, saying they went over budget. They do not abid by their own bylaws, 16 violations in ours. They have failed to have a meeting since 2011 claiming no quorum, but they can't have a quorum if they refuse to answer questions or address spending if their agenda says they only want to elect board members and ... read more
Several years ago our Home Owners Association elected to hire Associated Property Management to oversee our condominiums. Ever since the switch it has been nothing short of disaster dealing with them. Our fees were raised almost immediately by more 15%. They then changed our lawn care and snow removal company to a new company who has provided horrible service (sloppy work, zero accountability or set schedule, and even damaging personal property). The worst yet was a flooding issue that we’ve been dealing with for a year and ... read more
Business response:
It’s difficult to hear that you feel we have not offered proper assistance to your community’s Board of Directors or to you. Since we began working with the Board in May of 2019, there have been many issues that we have worked hard to help get resolved. Whether it has been regarding your specific unit or an ongoing project for the entire community, we understand that the outcome may not have been what you wanted. But in working with the Board of Directors, as far as making community decisions, they have been doing what was i... read more
Several years ago our Home Owners Association elected to hire Associated Property Management to oversee our condominiums. Ever since the switch it has been nothing short of disaster dealing with them. Our fees were raised almost immediately by more 15%. They then changed our lawn care and snow removal company to a new company who has provided horrible service (sloppy work, zero accountability or set schedule, and even damaging personal property). The worst yet was a flooding issue that we’ve been dealing with for a year and ... read more
Absolute terrible business ethics. I will be petitioning our neighborhood to switch property management companies. I will gladly pay more for better service and ethical business practices. If you are considering their services, I highly recommend a different company.
Business response:
As we are unaware of any concerns pertaining to this customer, we are reaching out directly in order to discuss.
Absolute terrible business ethics. I will be petitioning our neighborhood to switch property management companies. I will gladly pay more for better service and ethical business practices. If you are considering their services, I highly recommend a different company.
Business response:
As we are unaware of any concerns pertaining to this customer, we are reaching out directly in order to discuss.
Frequently asked questions about Associated Property Management LLC
How is Associated Property Management LLC rated?
Associated Property Management LLC has a 2.8 star rating with 151 reviews.
When is Associated Property Management LLC open?
Associated Property Management LLC is closed now. It will open at 9:00 a.m.
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