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Associa Northern California

2.0

About this business

Location details

485 Alberto Way UNIT 210, #210, Los Gatos, CA, 95032, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.04 reviews
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Craig Petersman's profile image
Craig Petersman 
a month ago

UPDATE... See my initial review. I'm not sure who "Business Customer Service" is that replied to my original review, but I've emailed everyone in their corporate ladder. They agreed to release us from our contract early, but problems STILL occur. Just today they again approved an invoice to pay out of our account for another HOA bills. They've been aware of these issues for almost a year but nothing changes. Oh - we have yet another manager too. Up to six now. ORIGINAL REVIEW: How does this company still have 4.6 stars when ... read more

Enkhjargal Yeruulsuren's profile image
Enkhjargal Yeruulsuren 
2 months ago
s s's profile image
s s 
3 months ago

Laziest for the very highest price and now you get an app to get your request shut down before the problem has even been reviewed. How about an account asst with very low reading comprehension asking if you've already followed up ?? Were you aware that if something from that attic falls into your unit it now counts as "your " problem and the acct asst decides the problem is solved?? 

Craig Petersman's profile image
Craig Petersman 
3 months ago

How does this company still have 4.6 stars when almost every one in the past 4 years is only 1 star. Read the most recent reviews. Take Alison Macias out of the equation - she left Associa. Our HOA Board has used Associa for two years. In that time they have: - Given us guidance that is in violation of the Stirling-Davis Act - Paid our bills late and incurred hundreds of dollars in late fees on our behalf, and refused to refund the fees - Paid other HOA bills from our account and refused to reimburse us for them - Didn't pay... read more

Lixin Wang's profile image
Lixin Wang 
10 months ago

Extremely slow to respond to requests. It took multiple emails and and phone calls with the office just to get some garage parking stickers. I think it took 2-3 months for me to get this closed out. 

Frequently asked questions about Associa Northern California

How is Associa Northern California rated?

Associa Northern California has a 2 star rating with 4 reviews. 

When is Associa Northern California open?

Associa Northern California is closed now. It will open tomorrow at 9:00 a.m. 

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