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Aspen Heights Amherst
- Property Management
- Amherst, MA
About this business
Location details
408 Northampton Rd, Amherst, MA, 01002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Everyone has been so nice and accommodating so far. The only issue I originally had was that before moving in I could barely get an answer from the staff, they were very slow with communicating which caused the stressful summer for me. But overall I love the place and I could see myself living here again next year.
Verified Renter It's soooo beautiful here, the leasing manager was so kind and informative and most definitely caring to what I needed help with. I love it here already.
Verified Renter 1. Nice amenity overall, except that the TV in the lounge without any special channel subscription. 2. Clean house condition and good maintenance support 3. (Sometimes) disappointing lounge maintenance. If the coffee machine in the lounge stops, we should wait over 4 months and spend our money for coffees during that period. The apartment doesn't seem to consider providing temporal alternative like instant coffee.
Business response:
Thank you for your feedback. We understand that having the coffee machine out of service for an extended period was disappointing. Our staff was in constant communication with the two vendors involved in supplying/repairing the machine, in order to have this amenity restored as soon as possible. As of the afternoon of Monday, March 16, 2026, the coffee machine is in working order. If you would like to discuss this and your other concerns in further detail, please contact our office; we would be happy to take your suggestions... read more
Verified Renter I have had a great experience living at Aspen Heights Amherst. The amenities are great and the staff are wonderful. My apartment has a great layout and is comfortable.
Business response:
Thank you for your review! We are happy to hear that you've had a great living experience here at Aspen Heights.
Verified Renter Perfect location. Excellent amenities. I love the Washer Dryer inside the apt. Very convenient during all weather conditions. Free shuttle service takes the stress off your shoulder to commute to the Umass and also shopping. Friendly staffs. Good gym. Maintenance team is excellent.
Business response:
Thank you for your review. We are so glad to be able to provide an excellent experience for our residents, and we will be sure to let our Maintenance staff know their hard work does not go unnoticed!
Verified Renter I really enjoy the staff, the hallways are always clean, the amenities included in our rent is a plus. 24/7 gym workout whenever we want to.
Business response:
Your review made our day! Thank you so much for taking the time to leave your feedback, and we hope you continue to enjoy your home at Aspen Heights.
Verified Renter Kind of disappointed that the coffee machine was never fixed. Other than that great place, the gym is nice and apartment is in a good spot for my commute.
Business response:
Thank you for your feedback. We're glad to hear you enjoy our amenities and convenient location! Don't worry, the coffee machine isn't gone forever - we are currently in the process of getting it fixed, and we'll definitely let everyone know when it's available again.
Verified Renter Absolutely love Aspen and all the people that work there, they create engaging activities and events for the residents and the rooms are awesome.
Business response:
Thank you for your review! We hope we continue to provide a great experience for our residents.
Verified Renter I love were I live, it’s a safe and friendly community and can’t imagine renting from anyplace else in Amherst. I like seeing the events held downstairs giving a place to meet some neighbors.
Business response:
We are so proud of Aspen Heights, and we're thrilled to hear you love it here! Thank you for your review, and we'll see you at the next Resident Event!
Frequently asked questions about Aspen Heights Amherst
How is Aspen Heights Amherst rated?
Aspen Heights Amherst has a 4.3 star rating with 113 reviews.
When is Aspen Heights Amherst open?
Aspen Heights Amherst is closed now. It will open at 10:00 a.m.
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