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Ascension Saint Thomas Urgent Care - Franklin

4.7

About this business

It's cold and flu season. Feel better, faster with convenient family and urgent care. Walk-in, schedule online with Hold My Spot®, or have a telemedicine visit. And don't forget your flu shot! 

Location details

509 Hillsboro Rd, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.71,395 reviews
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August James's profile image
August James 
on Google
2 weeks ago

Everyone I came in contact with was very nice and gracious, from the receptionist to the nurse, to the doctor and even for my x-ray 

Ashlea Hogancamp's profile image
Ashlea Hogancamp 
on Google
4 weeks ago

Their policy is to deny treatment to an injured employee if there isn’t a workers comp claim number in advance. This is not a law, it’s this urgent cares policy. Which is absurd. An injury at a workplace doesn’t require a workers comp claim number at all, as long as it’s paid. Small bills such as cleaning a cut or mild burn by an Urgent Care is typically paid directly by the company, and this urgent care shouldn’t have a policy that denies treatment because the workplace is paying directly. Won’t try to use this place again. 

Britt Bischoff's profile image
Britt Bischoff 
on Google
4 weeks ago

Friendly, quick, and clean. Caring staff! 

George H's profile image
George H 
on Google
a month ago

The medical assistance and customer service reps can do a better job than the mediocre providers.. If you don't ask to be tested for certain illnesses, they won't do it. They will just look at you for 2 minutes with the least amount of effort to diagnose your issue as possible. I don't know if they're not getting paid enough but they are definitely not happy and don't treat their patients well. I've already dealt with two providers there in the last month and both of them have misdiagnosed me completely. You're better off wi... read more

mikeandshelene's profile image
mikeandshelene 
on Google
a month ago
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Frequently asked questions about Ascension Saint Thomas Urgent Care - Franklin

How is Ascension Saint Thomas Urgent Care - Franklin rated?

Ascension Saint Thomas Urgent Care - Franklin has a 4.7 star rating with 1,395 reviews. 

When is Ascension Saint Thomas Urgent Care - Franklin open?

Ascension Saint Thomas Urgent Care - Franklin is open now. It will close at 8:00 p.m.  

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