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Ascend Roofs
- Roofing
- Bessemer, AL
About this business
High-quality roofing repairs & replacements with unparalleled customer service -- get in touch for a free inspection or estimate!
Location details
4894 Mountain Gap Dr, Bessemer, AL, 35022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
In March we signed a contract with this company and gave them an insurance deposit which was cashed with in a few days, as of today August 10,2024 we still have no roof nor can we get the owner Lester Luna to come through as promised, he makes promises and then excuses and gives us the run around, we have asked for our money back which he has not done, he does not answer calls or text messages, we feel we’ve been scammed, My heart is broken because we were looking forward to securing our home with a new roof . My heart also ... read more
I hate to post a negative review but we didn’t have a good experience with this company. They knocked on our door saying that our roof looked like it needed replacement and they would submit a claim to our insurance and if it got approved we could go ahead and do it. They got the check with the money and then kept not showing up and rescheduling for 2 months always finding excuses about why they wouldn’t be able to make it. It was so frustrating, we would take time off work to be home for them, and they wouldn’t show up with... read more
In March we signed a contract with this company and gave them an insurance deposit which was cashed with in a few days, as of today August 10,2024 we still have no roof nor can we get the owner Lester Luna to come through as promised, he makes promises and then excuses and gives us the run around, we have asked for our money back which he has not done, he does not answer calls or text messages, we feel we’ve been scammed, My heart is broken because we were looking forward to securing our home with a new roof . My heart also ... read more
In March we signed a contract with this company and gave them an insurance deposit which was cashed with in a few days, as of today July 23,24 we still have no roof nor can we get the owner Lester Luna to come through as promised, he makes promises and then excuses and gives us the run around, we have asked for our money back which he has not done, he does not answer calls or text messages, we feel we’ve been scammed, My heart is broken because we were looking forward to securing our home with a new roof . My heart also is b... read more
My roof looks great however dealing with this company concerning the invoices and payments was a headache. I was given an invoice which included upgrades and everything by the company representative only for my husband to deal with the guy in charge and be given totally different information. Mind you the guy never seemed to have any paperwork in front of him and when I explained what were told and what we were expecting he all but told me I was lying. When it comes to budgets and figures my husband is always on top of thing... read more
Frequently asked questions about Ascend Roofs
How is Ascend Roofs rated?
Ascend Roofs has a 4.3 star rating with 36 reviews.
When is Ascend Roofs open?
Ascend Roofs is closed now. It will open tomorrow at 8:00 a.m.
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