Arizona Urology: Jain Pankaj MD

David C. 

on Healthgrades

4 years ago

Dr Jains' incompetence only exceeded by his lack of caring for his patients. Upon my urinalysis his staff informed me that I had a STD and should inform all my sexual partners. That sounded extremely fishy considering the fact that my wife and I have had a purely monogamous relationship for many years. When I questioned the assistant about the impossibility of this happening, he said, "well just between you and me this STD is very common" he gave me no info regarding the probability of both of us having it for many years wit... read more

Luis Alcaraz 

on Healthgrades

5 years ago

I ended up having dr Jain as my urologist after a surgery at Abrazo Hospital in Goodyear AZ in February 2020. That was the first time I saw this dr. I continue with a bladder infection and this dr could not figure out the reason of my bladder infection. Several appointment with his MA because he was never there for my appointment. I saw him only once last month. Careless dr because the only time I saw him never explain what is going on with my condition. So I ended up changing dr. , who change completed my meds and treatment... read more

Anonymous 

on Healthgrades

5 years ago

I can't say enough to explain how terrible Dr. Jain's scheduler/front desk staff is!! They are so rude, careless, unprofessional & sincerely they are one of the major reasons we will stop care at this office! Now, Dr. Jain could really improve with his patient care. He never took the time to explain the surgical procedure & after having not one but TWO infections post-surgery he still keeps failing at improving his approach to his patients! Very unacceptable!! 

RE 

on Healthgrades

6 years ago

I went to Dr. Jain regarding prostate cancer. I gave them all the information on my Medicare HMO plan and went to great lengths to explain that all lab work must be done "in network". I was assured by the staff that they would only use "in network" labs. For my first urine sample I received a bill for $578 from an out of network lab. The lab stated his office told them to just "bill the patient directly". I spoke to their office manager who apologized for the error but said I was responsible for the bill. They also would off... read more

Anonymous 

on Healthgrades

7 years ago

Scheduler is completely inept and hung up on me 3 times. She repeatedly ask for name and date of birth, and then put on hold (where I quickly disconnected). Called the main scheduling line, they call a directly line to the office, put on hold and promptly disconnected as well. Finally sent to what I would presume was a supervisor. Much more understanding of the issues and very helpful in setting up an appointment. I hope my in office experience is better than the one on the phone. 

Anonymous 

on Healthgrades

7 years ago

It seems folks that bother to review things only tend to want to complain.Phooey on that. I'm writing to let you know that after reading Dr. Jains reviews here , I was hesitant to meet with him for our first appointment.Well , let me tell you I was as wrong as these other reviews seem to be. He and his staff were warm, cordial, honest, sincere, informative and very professional.. I look forward to a comfortable continued relationship 

Anonymous 

on Healthgrades

8 years ago

Probably the worst doctor in the history of the medicine. He practices medicine like hes treating dead animals. I have no clue how this person got his license or how hes still licensed. He did my surgery exactly 1 month ago and this is the second time i see his face, only online. Apparently instead of explaning to me what was going on, he took a vacation and couldnt be reached after surgery ?? Thanks to him and mountain vista hospital, my kidney is now damaged. 

Anonymous 

on Healthgrades

8 years ago

I have been with IMS for over a year now and the entire time I've been with them I feel that their service is very sad and poor. The employees have nasty attitudes especially the woman that normally answers the phones. I have been argued with multiple times just when i try to get my information out. I have had 6 procedures on my right kidney and there have been many times they tell me I have an infection but give me nothing to help it. If you want good service go somewhere else. 

Anonymous 

on Healthgrades

8 years ago

This doctor Jain in work just going on, and IMS but his staff is really so bad for work and attitude, I had some issue for bill,I call them so many time about my insurance need little more info all the time is different story. Please anyone don't go through IMS and Dr Jain, there are so many doctors and please make sure do investigate and think 10 time, the go, Good Luck if you choose this doctor and his staff.