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Archie’s Stone & Fireplace
- Fireplace Services
- Knoxville, TN
About this business
Location details
4700 Old Broadway, Knoxville, TN, 37918, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've have a gas fire place that hasn't been used years and my tenant wanted to use it around Christmas time so I called company to come out to clean and service it. They couldn't get the pilot to stay lit and told me I would need a whole new unit because of many things. Someone recommended Archie's so I booked service call. They had it going within 30 minutes and told me the fireplace unit was in good shape, it just needed a little tender loving care with some adjustments.. They know what they are doing so I highly recommend... read more
Asked for a quote for a new glass shield and for a brand new fireplace. Had Dwaine the sales guy come and take measurements. Called after 2 weeks to see what is the quote. Was told that they didn’t do it yet. Haven’t heard from them since. (It has been more than a month and a half. Horrible customer service! Do not recommend.
I find Archie's to be a pretty sloppy company with a level of commitment, quality and service that isn't in line with their relatively high prices. I hired Archie's to repair brick in my chimney, install a wood stove, seal and tuck point the exterior brick, and install new liner in 2023 at a cost of $9,700. They were the higher of multiple estimates, but they had availability that fit with my schedule. Aside from a couple of minor communication and scheduling issues, the install seemed satisfactory. I only learned later that... read more
We LOVE this place so much, they have worked with MANY of our clients and have made many cozy moments come true for them with their beautiful fireplaces. Very professional and always on time !! Thank you Archies !!
In September of 2023 we had Archie’s install a ventless propane set fast forward to fall of 2025 the fireplace was turning off due to 1 of the On/Off switches going bad in the wall. Archie’s fixed the issue they are honest trustworthy and stand behind their work. 10 outta 10 highly recommend them! David and Mike were top notch. Nikki in the office was great! In addition David also took a minute after the job was done to say a prayer for my wife and our baby girl that’s due in a month that was probably the best part of all. W... read more
Frequently asked questions about Archie’s Stone & Fireplace
How is Archie’s Stone & Fireplace rated?
Archie’s Stone & Fireplace has a 4.2 star rating with 67 reviews.
When is Archie’s Stone & Fireplace open?
Archie’s Stone & Fireplace is closed now. It will open tomorrow at 9:00 a.m.
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